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Topic: What's going right/wrong with launch... (Read 237840 times)
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Amaron
Terracotta Army
Posts: 2020
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There was, in big bold letters on the launcher, a message saying that you need to enter subscription information. There was also a pop-up box that you had to click through on entering the game that said you have to enter your subscription info which, after I saw, I went and entered my info, that was 2 days ago.
If they had done any of that I wouldn't complain but they didn't. Not sure why they did it for you. Seems like maybe there was some spotty things going on there. "Valid Credit Card, Internet Connection, and Paid subscription required to play. 30-day subscription included with purchase."
Again anything it said was down near the fine print on a page that says "YOU'RE DONE".
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Venkman
Terracotta Army
Posts: 11536
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I only provided the credit card info when I was specifically asked back some months ago. On a lark I decided to confirm it last week because this is a AAA MMOG with a subscription fee that starts billing 30 days after launch. But that's just experience talking. There was no messaging about this that was obvious for the non-initiated. And there was no button at all on any page i could find.
Yes, different browsers can screw up different page displays and site features. But normally one browser is not going to arbitrarily remove an HTML 1.0-era text hyperlink from a list of them on the right side of the screen.
There was a pre-order code. Then there was a box code. Then they let you into beta. Then they let you into early access. Then sometime on 12/20 during the work day, they told you to have your info all set for go live at 3am on 12/22.
To me, all of this means they screwed up the messaging. It wasn't obvious to people when nor where to provide their CC info, so when they finally told you, everyone basically had 30 hours to do it. I'm sure it's because they are trying to get a bunch of different back end systems and corporate divisions to talk to each other.
Having just come off the godawful screw up that is the Battlefield 3 PC launching sequence, I know precisely where the blame goes.
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sam, an eggplant
Terracotta Army
Posts: 1518
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Who gives a shit? You could register your credit card before noon eastern. It's not ideal, but at most you lost one morning of play. Oh no, I didn't get to check my auctions before going to work. Somehow I got past it.
I mean, hour-long queues for days on end are worth bitching about. Characters getting stuck on Taris due to a bug, definitely a problem worth exploring. If their billing was down all day, that too would be bitch-worthy. But this was just a blip.
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Lt.Dan
Terracotta Army
Posts: 758
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I'm having terrible problems with graphics tearing. V-sync is on and the refresh rate matches the monitor setup.
Anyone got any ideas? Some forum posts on the same issue but no official recognition of the issue or reply.
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Thrawn
Terracotta Army
Posts: 3089
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I'm having terrible problems with graphics tearing. V-sync is on and the refresh rate matches the monitor setup.
Anyone got any ideas? Some forum posts on the same issue but no official recognition of the issue or reply.
Is this on Tatooine by any chance or always? Tatooine is really screwed up and wasn't remotely ready for launch. I get all kinds of weird graphic issues and entire areas full of evade bugged mobs I'm supposed to kill.
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"Sometimes I think the surest sign that intelligent life exists elsewhere in the Universe is that none of it has tried to contact us."
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eldaec
Terracotta Army
Posts: 11844
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One thing I find annoying is that there seems to be an intentional tearing effect on holoprojectors, which my mind interprets as a signal to turn v-sync on, which I already have done and don't need to be reminded about.
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"People will not assume that what they read on the internet is trustworthy or that it carries any particular assurance or accuracy" - Lord Leveson "Hyperbole is a cancer" - Lakov Sanite
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luckton
Terracotta Army
Posts: 5947
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I'm having terrible problems with graphics tearing. V-sync is on and the refresh rate matches the monitor setup.
Anyone got any ideas? Some forum posts on the same issue but no official recognition of the issue or reply.
If you have a nVidia card, try the latest beta drivers. Some people are reporting some good things with them. For ATI, well, I dunno...I have ATI myself...no problems.
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"Those lights, combined with the polygamous Nazi mushrooms, will mess you up."
"Tuning me out doesn't magically change the design or implementation of said design. Though, that'd be neat if it did." -schild
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Lantyssa
Terracotta Army
Posts: 20848
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Who gives a shit? You could register your credit card before noon eastern. It's not ideal, but at most you lost one morning of play. Oh no, I didn't get to check my auctions before going to work. Somehow I got past it.
It's not Bioware's goof we're mad at. I would have been done with gripe with my first post on the subject if the point wasn't continually twisted and misunderstood, and I kept being told how stupid I was for not filling in a box that didn't exist. [And fuck's sake, I've entered my initial code in tons of MMO's without having to start a sub day 1. It wasn't there at the time. And every other MMO that required billing info at the time of entering my key wouldn't let me continue without doing so. I'm so fucking sorry they let me enter my code before they were ready to take CC info. That obviously makes me a fucking idiot for not being a mind-reader. Please keep harping on that.] Maybe I should just make that my signature. Though I'm sure that would get ignored as well.
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Hahahaha! I'm really good at this!
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PalmTrees
Terracotta Army
Posts: 394
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The only technical issue I've had so far is that in indoor areas on Balmorra and Alderaan I'll get really low fps. I step outside and I'm fine. Oh, and in some cut scenes on Tatooine, everyone's eyes would go away or turn a silvery color.
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Der Helm
Terracotta Army
Posts: 4025
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Oh, and in some cut scenes on Tatooine, everyone's eyes would go away or turn a silvery color.
I have been getting this since the starter planet. Creepy and anyoing as fuck.
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"I've been done enough around here..."- Signe
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Cyrrex
Terracotta Army
Posts: 10603
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I also believe that I got my sub set up pretty early on, and I got the exact same boxes up as Paelos suggests to complete the CC info. Me wonders if some of you were thrown off by the Continue button at the bottom of the page after you entered your code. Didn't see it perhaps? I think that clicking on that was what got me to the right place with the checklist.
Oh well. It clearly could have been communicated better. I will resist the temptation to imply that some of you should have known better (okay, maybe I just did) and rather hope that you get back in the game quickly. It would be nice to get some group stuff going, if it weren't for the fact that you are a bunch of powerleveling poopsocking catassers. Come to think of it, here's hoping you are all locked out for a few days.
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"...maybe if you cleaned the piss out of the sunny d bottles under your desks and returned em, you could upgrade you vid cards, fucken lusers.." - Grunk
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ajax34i
Terracotta Army
Posts: 2527
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Heh, got to level 3 the day before, and got to level 6 yesterday. I ROCK!!!! Felt the need to explore everything, a la KOTOR, looking for codex entries. Found a bunch of caves that didn't seem to have associated quests, went in looking anyway.
Also felt the need to practice "not running through all the mobs" to get a feel for my aggro radius (it's not bad, actually).
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Lantyssa
Terracotta Army
Posts: 20848
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I entered my code the 15th. There were three boxes: Security Question, Redeem Code, Security Key.
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Hahahaha! I'm really good at this!
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jakonovski
Terracotta Army
Posts: 4388
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Swotr.com is fucked and doesn't let me redeem my code. How did this degenerate into a farce?
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luckton
Terracotta Army
Posts: 5947
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Swotr.com is fucked and doesn't let me redeem my code. How did this degenerate into a farce?
Maybe you're typing in the website address wrong? 
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"Those lights, combined with the polygamous Nazi mushrooms, will mess you up."
"Tuning me out doesn't magically change the design or implementation of said design. Though, that'd be neat if it did." -schild
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jakonovski
Terracotta Army
Posts: 4388
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 I just can't believe they didn't prepare their bloody website for account activations. edit: specifically, it gives either a 400 bad request or an infinite redirection loop.
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« Last Edit: December 23, 2011, 09:33:59 AM by jakonovski »
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Lantyssa
Terracotta Army
Posts: 20848
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You probably need to enter your CC details first. 
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Hahahaha! I'm really good at this!
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jakonovski
Terracotta Army
Posts: 4388
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It's apparently a "known bug". Christ, this turned clownshoes real fast.
edit: well that was an easy fix, you just gotta delete your cookies every time you access your account.
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« Last Edit: December 23, 2011, 09:45:39 AM by jakonovski »
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Amaron
Terracotta Army
Posts: 2020
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I hit 50 today. I did like 2 respecs around level 20~30. The cost on the third respec has been going up as I level and it's now 47k.
That's a lot of money even at 50. I'm going to guess it caps out at 1~200k which means switching on any kind of regular basis will be impossible without slicing. I'm frankly flabberghasted. They know they need dual spec but they're going to drive away players before they even get it in?
Edit: I should add the respec was over a week ago so it's not like the price drops.
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« Last Edit: December 23, 2011, 10:00:43 AM by Amaron »
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Murgos
Terracotta Army
Posts: 7474
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Servers are Busy today. 3pm EST and a 15 min queue. 
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"You have all recieved youre last warning. I am in the process of currently tracking all of youre ips and pinging your home adressess. you should not have commencemed a war with me" - Aaron Rayburn
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Surlyboi
Terracotta Army
Posts: 10966
eat a bag of dicks
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Yeah, this queue shit is nuts and it's only gonna get worse as we get deeper into the holiday weekend.
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Tuned in, immediately get to watch cringey Ubisoft talking head offering her deepest sympathies to the families impacted by the Orlando shooting while flanked by a man in a giraffe suit and some sort of "horrifically garish neon costumes through the ages" exhibit or something. We need to stop this fucking planet right now and sort some shit out. -Kail
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Merusk
Terracotta Army
Posts: 27449
Badge Whore
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Login early, get one of those bobbing birds to hit your move key every few seconds and point at a corner of a cantina. You'll be all set for whenever you want to play and no queue. *  * I knew someone who did this in EQ to level sense heading.
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The past cannot be changed. The future is yet within your power.
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luckton
Terracotta Army
Posts: 5947
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Login early, get one of those bobbing birds to hit your move key every few seconds and point at a corner of a cantina. You'll be all set for whenever you want to play and no queue. *  * I knew someone who did this in EQ to level sense heading. 
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"Those lights, combined with the polygamous Nazi mushrooms, will mess you up."
"Tuning me out doesn't magically change the design or implementation of said design. Though, that'd be neat if it did." -schild
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Miasma
Terracotta Army
Posts: 5283
Stopgap Measure
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That keyboard looks ilke a logitech G series so he could have just made an auto repeat macro for any of those keys on the left.
/captainBuzzkill
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Paelos
Contributor
Posts: 27075
Error 404: Title not found.
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30m queue over 400 strong at 3:30 in the afternoon? You betcha! 
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CPA, CFO, Sports Fan, Game when I have the time
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MuffinMan
Terracotta Army
Posts: 1789
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30m queue over 400 strong at 3:30 in the afternoon? You betcha!  Are you playing with us on Shien? Don't think I've seen you at all.
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I'm very mysterious when I'm inside you.
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Johny Cee
Terracotta Army
Posts: 3454
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Login early, get one of those bobbing birds to hit your move key every few seconds and point at a corner of a cantina. You'll be all set for whenever you want to play and no queue. *  * I knew someone who did this in EQ to level sense heading. Rygar, original Nintendo, with one of the badass controllers and enemies that always respawned and came at you in the same pattern. Taped down the attack key and joystick so you were crouched, turned off the tv and went away for a day or so, came back at some absurd level.
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Paelos
Contributor
Posts: 27075
Error 404: Title not found.
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30m queue over 400 strong at 3:30 in the afternoon? You betcha!  Are you playing with us on Shien? Don't think I've seen you at all. Not yet no. I'm rolling with my WoW guild over on Light Side Hyperspace Cannon.
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CPA, CFO, Sports Fan, Game when I have the time
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Trippy
Administrator
Posts: 23657
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Stop talking about people entering or not entering payment information before release. It's obvious from the grace period message that was on the patcher that some people were able to enable their release accounts without having entered in that information.
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Amaron
Terracotta Army
Posts: 2020
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So my end conclusion right now is that playing a JK tank at 50 without even cheap respecs is pretty much just painful. It's not going to be pretty when the masses hit that wall. I thought normal respecs were at least cheap. Dual spec better be coming out quickly.
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Venkman
Terracotta Army
Posts: 11536
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/ignorant
When you say/said "dual spec", did you mean they've talked about putting in some ability to switch specs on the fly without having to pay the fee?
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eldaec
Terracotta Army
Posts: 11844
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They've talked about it in the sense of pointing out that the game doesn't have it, and that they may or may not change anything the game does or does not have later.
They haven't come out and said they are working on it.
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"People will not assume that what they read on the internet is trustworthy or that it carries any particular assurance or accuracy" - Lord Leveson "Hyperbole is a cancer" - Lakov Sanite
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Venkman
Terracotta Army
Posts: 11536
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Ah ok.
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Amaron
Terracotta Army
Posts: 2020
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When you say/said "dual spec", did you mean they've talked about putting in some ability to switch specs on the fly without having to pay the fee?
I think they've talked around it a lot. My real point though was as a gamer used to dual spec I was really underestimating how much I need this feature. Especially as a healer or tank. When I heard "no dual spec" I was thinking of early Wrath when respec costs were so cheap they might as well have been free. We're talking vanilla WoW respec costs here though. In all reality you pick your spec and you stick with it. Period.
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