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f13.net General Forums => Diablo 3 => Topic started by: Lucas on May 14, 2012, 08:48:59 AM



Title: Purchase/Installation/Technical woes
Post by: Lucas on May 14, 2012, 08:48:59 AM
Feel free to cancel this topic if you consider it useless or want to create a more specific one.
-----------
Soo...Here in Europe (Italy, in my case) client installation is now unlocked. Installed the software (plus small patch, official digital download) without problems.

Version is 1.0.1.9558

Login screen


Title: Re: Installation/Technical woes
Post by: Musashi on May 14, 2012, 08:59:18 AM
Am installing/downloading here in the US as well.  So if you're reading this, jump on it.  You don't want to be trying to download whatever this update is tomorrow.


Title: Re: Installation/Technical woes
Post by: schild on May 14, 2012, 09:01:04 AM
Is there a way to install it now if you're waiting on a CE to arrive on the mail?


Title: Re: Installation/Technical woes
Post by: WayAbvPar on May 14, 2012, 09:01:50 AM
Gamestop is doing a midnight release (along with Max Payne 3), so I am gonna buy a physical copy. I could use the points on my GS account  :drill:


Title: Re: Installation/Technical woes
Post by: Ghambit on May 14, 2012, 09:03:55 AM
If you've got an active Diablo3 acct. on battle.net you shouldn't have a problem installing with the setup files DLed through the linked installer on your acct.  Bear in mind, it DOES ask for an activation before installation.


Title: Re: Installation/Technical woes
Post by: Merusk on May 14, 2012, 09:05:32 AM
Is there a way to install it now if you're waiting on a CE to arrive on the mail?

You might be able to get your hands on a copy of the installer from the link someone posted in the dead thread.  Or have someone there in Austin copy it to a thumb drive for you as it's 7gb.

Then again, Ghambit points out it needs an activation, which you won't have unless you ordered it directly from Blizzard.


Title: Re: Installation/Technical woes
Post by: Segoris on May 14, 2012, 09:05:53 AM
Is there a way to install it now if you're waiting on a CE to arrive on the mail?

http://us.media.battle.net.edgesuite.net/downloads/d3-installers/589acdb4-c660-318a-b993-01528fad7da6/Diablo-III-8370-enUS-Installer-downloader.exe

Reddit thread has all the downloader versions found here (http://www.reddit.com/r/Diablo/comments/qxyxm/diablo_3_windows_and_mac_download_links_all/) if someone else has the same issue but wants something besides the US English version

Edit: as for needing activation - that is true, but may as well have it installed beforehand if possible to save time that could be spent playing once activation is possible for him (through guest pass of someone having a CE on hand earlier, or receiving his own copy).


Title: Re: Installation/Technical woes
Post by: ginandplatonic on May 14, 2012, 09:17:15 AM
If I purchased the game through Battlenet, should I have already received an activation code?


Title: Re: Installation/Technical woes
Post by: Segoris on May 14, 2012, 09:23:14 AM
I believe digital purchases automatically have their key applied to your account, and you should just be able to download from your account page (in the Diablo 3 section, select your preferred client).



Title: Re: Installation/Technical woes
Post by: bhodi on May 14, 2012, 09:23:24 AM
If I purchased the game through Battlenet, should I have already received an activation code?

No, it just magically works. Look at your battle.net account, if it shows up under the games, it's already activated.



If you are receiving a 'insert disk' error, you need to re-run the downloader and you'll probably have to re-download the last 4 gigs or so. If you pre-downloaded it more than a day or two ago, this is pretty likely as they changed some installer bits.


Title: Re: Installation/Technical woes
Post by: ginandplatonic on May 14, 2012, 09:31:46 AM
Great, thanks for the info! After running the Install it redirected my browser to my Battlenet page, asking for the activation key. In a panic I scoured every inch of every email I've received from Blizzard in the past month.

I've been actively anticipating this game for years, and as such I'm a nervous wreck. I'll be doing finger exercises at work today...the last thing I need is my mouse hand cramping up after I breeze through act 1 for the 18th time.


Title: Re: Installation/Technical woes
Post by: schild on May 14, 2012, 09:32:46 AM
Downloading installer now. Will just run it after I get my copy.


Title: Re: Installation/Technical woes
Post by: Malakili on May 14, 2012, 09:34:31 AM
Downloading installer now. Will just run it after I get my copy.

Keep in mind you can run it now if you want, you'll just have to wait to get the code in your box to apply to your account before you can actually login, but there is no downside to installing now, unless of course you just want to wait for whatever reason.


Title: Re: Installation/Technical woes
Post by: Quinton on May 14, 2012, 09:38:04 AM
Downloading installer now. Will just run it after I get my copy.

Keep in mind you can run it now if you want, you'll just have to wait to get the code in your box to apply to your account before you can actually login, but there is no downside to installing now, unless of course you just want to wait for whatever reason.

Yeah -- you don't have to login until the installation is complete -- it just prompts you to go to the website and activate *while* installing.  It'll install and patch just fine without requiring you to enter any account info.


Title: Re: Installation/Technical woes
Post by: Lucas on May 14, 2012, 09:40:13 AM
If I purchased the game through Battlenet, should I have already received an activation code?

No, it just magically works. Look at your battle.net account, if it shows up under the games, it's already activated.



If you are receiving a 'insert disk' error, you need to re-run the downloader and you'll probably have to re-download the last 4 gigs or so. If you pre-downloaded it more than a day or two ago, this is pretty likely as they changed some installer bits.

And here is an important information, for those who downloaded/are going to install the EU client (german and english) . Dunno if it applies to the U.S. version as well. Sorry if it was already posted in the locked thread, but I guess it's going to be useful.

http://eu.battle.net/d3/en/blog/4410912/New_Downloaders_for_English_and_German-12_05_2012#blog

Quote
we became aware of an issue affecting the previously available German and EU English versions of the digital install downloader for Diablo III, which would not download all the necessary files. If you've pre-downloaded the digital version of the game in these languages before 10:00 AM CEST (9:00 AM GMT) on Saturday May 12, you must obtain the new downloaders to be able to install properly once the game is released on May 15

The post goes on with more important info and links, so be sure to read it all.


Title: Re: Installation/Technical woes
Post by: Falconeer on May 14, 2012, 09:43:15 AM
Exacty, or this happens:

(http://dl.dropbox.com/u/3584773/Diablo1.png)

Fine, then this:

(http://dl.dropbox.com/u/3584773/Diablo2.png)

And ultimately this:

(http://dl.dropbox.com/u/3584773/Diablo3.png)

Fock.

Now I have to redownload 15 GB before midnight. And that's because I wanted to be so ready for launch date and did the whole thing in advance on both computers.


Title: Re: Installation/Technical woes
Post by: Quinton on May 14, 2012, 09:47:17 AM
Now I have to redownload 15 GB before midnight. And that's because I wanted to be so ready for launch date and did the whole thing in advance on both computers.

You shouldn't have to re-download the whole thing.  Just grab the new installer-downloader and point it at whereever you installed the previous version to.  It should verify the files and patch them, involving a much much much smaller download.


Title: Re: Installation/Technical woes
Post by: Falconeer on May 14, 2012, 09:48:51 AM
Yes, I read that after posting. I am trying. So far it's stuck on "initializing". I hope it'll work.


Title: Re: Installation/Technical woes
Post by: Ghambit on May 14, 2012, 10:09:36 AM
You guys are getting your files confused.  ANYONE can DL the downloader/installer with the provided link, but you wont be able to actually "install" the game unless you have an activated account and an internet connection.  Once you do the install you can recyclebin the setup.exe files and use the installed launcher/patcher.

Kinda screwy imo as unless you've purchased from Battle.net you're shit out of luck with installation until midnite (and installation is kinda slow since it optimizes, patches, etc.).




Title: Re: Installation/Technical woes
Post by: Quinton on May 14, 2012, 10:13:41 AM
The installer did not ask me for any credentials when I ran it -- it decrypted, installed, and patched, and the game launched.  The game then would not let me login because it's not midnight yet...


Title: Re: Installation/Technical woes
Post by: luckton on May 14, 2012, 10:14:49 AM
I am installed and ready.  Bnet being down is the only thing holding me back.


Title: Re: Installation/Technical woes
Post by: Trippy on May 14, 2012, 10:20:15 AM
http://us.media.battle.net.edgesuite.net/downloads/d3-installers/589acdb4-c660-318a-b993-01528fad7da6/Diablo-III-8370-enUS-Installer-downloader.exe

Reddit thread has all the downloader versions found here (http://www.reddit.com/r/Diablo/comments/qxyxm/diablo_3_windows_and_mac_download_links_all/) if someone else has the same issue but wants something besides the US English version
Thank you!


Title: Re: Installation/Technical woes
Post by: Ghambit on May 14, 2012, 10:26:13 AM
The installer did not ask me for any credentials when I ran it -- it decrypted, installed, and patched, and the game launched.  The game then would not let me login because it's not midnight yet...

Did you have an active acct?  It asked me for a split second until I redirected to the battle.net acct. page and then it went through.  Weird.


Title: Re: Installation/Technical woes
Post by: Quinton on May 14, 2012, 10:29:18 AM
I do have an active account (pre-ordered online), but it didn't seem like it did anything until I hit play, at which time it needed my credentials to tell me that it couldn't talk to battlenet.


Title: Re: Installation/Technical woes
Post by: Xanthippe on May 14, 2012, 10:35:32 AM
I could have sworn when I ordered the CE from Amazon that they said they'd deliver it on the 14th.

Now it says the 15th, and I still haven't gotten confirmation of it being shipped.  :uhrr:


Title: Re: Installation/Technical woes
Post by: Trippy on May 14, 2012, 10:42:37 AM
I ordered mine back in December and it says estimated delivery date of May 18th on mine :oh_i_see:

Going to be standing in line at Fry's tonight... :uhrr:


Title: Re: Installation/Technical woes
Post by: Quinton on May 14, 2012, 10:52:20 AM
I could have sworn when I ordered the CE from Amazon that they said they'd deliver it on the 14th.

Now it says the 15th, and I still haven't gotten confirmation of it being shipped.  :uhrr:

You might still be okay -- I've had a few instances of launch day pre-orders where Amazon's order update/tracking system seems to have been backlogged and the ship notice didn't show up until after UPS has dropped the package off. 


Title: Re: Installation/Technical woes
Post by: Merusk on May 14, 2012, 10:54:47 AM
Amazon occasionally oversells.  Maybe they're scrambling to find enough. (kidding)

I have a CE on preorder myself that says "shipping soon" but they charged my card last night.  Check your CC and see if they billed you already, if not THEN I'd worry.

Based on shipping large quantities of drawings around the country with UPS I can say this.  If you did next-day delivery they have until 8pm tonight to get it to the shipper and you'll still get it sometime tomorrow before noon.  Shipping logistics blows my mind sometimes.


Title: Re: Purchase/Installation/Technical woes
Post by: Numtini on May 14, 2012, 11:22:01 AM
Quote
You guys are getting your files confused.  ANYONE can DL the downloader/installer with the provided link, but you wont be able to actually "install" the game unless you have an activated account and an internet connection.  Once you do the install you can recyclebin the setup.exe files and use the installed launcher/patcher.

Kinda screwy imo as unless you've purchased from Battle.net you're shit out of luck with installation until midnite (and installation is kinda slow since it optimizes, patches, etc.).

When you install there are two windows, one is to just plain install and the other asks you to activate it. It installs fine without going to the activation section.


Title: Re: Purchase/Installation/Technical woes
Post by: schild on May 14, 2012, 11:43:03 AM
Amazon occasionally oversells.  Maybe they're scrambling to find enough. (kidding)

I have a CE on preorder myself that says "shipping soon" but they charged my card last night.  Check your CC and see if they billed you already, if not THEN I'd worry.

Based on shipping large quantities of drawings around the country with UPS I can say this.  If you did next-day delivery they have until 8pm tonight to get it to the shipper and you'll still get it sometime tomorrow before noon.  Shipping logistics blows my mind sometimes.
While I was reading this post, Amazon sent me a confirmation email saying my CE had been shipped.


Title: Re: Purchase/Installation/Technical woes
Post by: Paelos on May 14, 2012, 11:47:52 AM
Amazon billed me, and I'm just waiting. For most things like my WoW Expansions, Amazon always shipped them at 9PM and they got to my house when I got off work.


Title: Re: Purchase/Installation/Technical woes
Post by: Slayerik on May 14, 2012, 11:54:46 AM
Having the stress test beta client installed help at all, downloadwise?


Title: Re: Purchase/Installation/Technical woes
Post by: 01101010 on May 14, 2012, 12:08:58 PM
Having the stress test beta client installed help at all, downloadwise?

Nope. As usual with Blizzard...


Title: Re: Installation/Technical woes
Post by: Xanthippe on May 14, 2012, 12:28:06 PM
I could have sworn when I ordered the CE from Amazon that they said they'd deliver it on the 14th.

Now it says the 15th, and I still haven't gotten confirmation of it being shipped.  :uhrr:

Just got confirmation that it shipped. Supposed to come May 15.


Title: Re: Purchase/Installation/Technical woes
Post by: Trippy on May 14, 2012, 12:36:59 PM
I hate you people :oh_i_see:


Title: Re: Purchase/Installation/Technical woes
Post by: Slayerik on May 14, 2012, 12:43:37 PM
I'm slightly confused as I expected it 2 day delivery, but the order lists as 'Release Date Shipping' (should arrive May 15th). No notice of it being shipped yet, however.

Just wanted to thank f13 for this. Without Amazon gift cards, poor Slay would probably not even have this escape! Look forward to crawling some dungeons with y'all....



Title: Re: Purchase/Installation/Technical woes
Post by: caladein on May 14, 2012, 12:51:53 PM
I'm not sure how widespread this issue is, but if you make a pinned taskbar shortcut from one of the shortcuts that Diablo III installed (desktop/start menu), they're some crazy witchcraft icons that you can't right-click on, have no jump list, and don't show up in the AppData folder with all the others.  But you can move it around the taskbar! :awesome_for_real:

This also was the case during the beta from the searches I did earlier today, but all of those seemed to be solved by uninstalling the game, which isn't terribly useful.  The business end of the how-to I wrote on removing it (http://percentsign20.com/wp/2012/05/14/remove-pinned-d3-taskbar-icon/) is this:

  • Find the original shortcut you pinned to the taskbar.  (Skip to 3 if you already deleted it, like with the desktop icon.)
  • Send it to the recycle bin.
  • Click on the taskbar icon.  Prompt will pop up asking if you want to delete the shortcut.  Do so.
  • Restore the original shortcut back to wherever it was if you want.

You can then go into the install directory and make a shortcut the old-fashioned way.

I'm sure there's a more elegant solution than this (and I still want to know where the icon goes if it's not C:\Users\USERNAME\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar ...) but maybe someone here will find it useful.


Title: Re: Purchase/Installation/Technical woes
Post by: Segoris on May 14, 2012, 01:20:09 PM
Is there any way to add Battle tags/friends to your account without being logged into a game? I'm thinking along the lines of through use of battle.net website. I'm not seeing one but want to make sure I'm not missing one either. Much more time to do so now than when the game starts


Title: Re: Purchase/Installation/Technical woes
Post by: luckton on May 14, 2012, 01:22:22 PM
Is there any way to add Battle tags/friends to your account without being logged into a game? I'm thinking along the lines of through use of battle.net website. I'm not seeing one but want to make sure I'm not missing one either. Much more time to do so now than when the game starts

Should be able to do it in Starcraft 2.  WoW does not work with Battletags yet.


Title: Re: Purchase/Installation/Technical woes
Post by: SurfD on May 14, 2012, 02:02:11 PM
Anyone know if there might be any problem installing from the Eu English version as a US english resident (canada?).

I pre-downloaded the installer since I got the game through the Annual Pass deal, but somehow it defaulted to the enGB installer instead of the enUS installer, and i never picked up on this untill i tried to install today and got the error.  Seems grabbing the enUS installer and pointing it at a renamed enGB directory does not work, as it tries to download the entire 7gig installer from scratch.


Title: Re: Purchase/Installation/Technical woes
Post by: Segoris on May 14, 2012, 02:08:28 PM

Should be able to do it in Starcraft 2.  WoW does not work with Battletags yet.

More curious about outside any game, not just D3 as it would be convenient as hell that way. Oh well.

Anyone know if there might be any problem installing from the Eu English version as a US english resident (canada?).

I pre-downloaded the installer since I got the game through the Annual Pass deal, but somehow it defaulted to the enGB installer instead of the enUS installer, and i never picked up on this untill i tried to install today and got the error.  Seems grabbing the enUS installer and pointing it at a renamed enGB directory does not work, as it tries to download the entire 7gig installer from scratch.

This may better be answered on the battle net tech forums, would be my guess.


Title: Re: Purchase/Installation/Technical woes
Post by: luckton on May 14, 2012, 02:10:29 PM

Should be able to do it in Starcraft 2.  WoW does not work with Battletags yet.

More curious about outside any game, not just D3 as it would be convenient as hell that way. Oh well.


Yeah, no, that's not happening....yet.  I'll go with the theory of: all the Blizzard main franchises are now linked with the new Battle.net.  LAUNCH THE NEW MOBILE APP!   :drill:


Title: Re: Purchase/Installation/Technical woes
Post by: WayAbvPar on May 14, 2012, 02:16:04 PM
I hate you people :oh_i_see:


I'll see ya @ Gamestop Trippy!  :ye_gods:


Title: Re: Purchase/Installation/Technical woes
Post by: Segoris on May 14, 2012, 02:22:33 PM
Yeah, no, that's not happening....yet.  I'll go with the theory of: all the Blizzard main franchises are now linked with the new Battle.net.  LAUNCH THE NEW MOBILE APP!   :drill:
Surprised it has taken this long for that to come out

I hate you people :oh_i_see:


I'll see ya @ Gamestop Trippy!  :ye_gods:

If it makes you both feel shittier, I didn't order until mid/late April, a CE from Best Buy, and mine will be here tomorrow. No idea how that happened and not about to question it. I'll simply accept the ways of the world and go about slaying the evil beings who are holding my loot for me :grin:


Title: Re: Purchase/Installation/Technical woes
Post by: Fabricated on May 14, 2012, 02:30:53 PM
I pulled down the client and installed it just fine. This is a brand new PC however and doesn't have the beta install on it.


Title: Re: Purchase/Installation/Technical woes
Post by: Lucas on May 14, 2012, 02:35:44 PM
Less than 30 minutes 'til EU servers total meltdown  :awesome_for_real:


Title: Re: Purchase/Installation/Technical woes
Post by: SurfD on May 14, 2012, 02:36:28 PM
Whep, I installed with the enGB European English version of the downloader, and It installed just fine.  Though now I am stuck with "British English" as my only english language choice, which could be interesting.

Strangely, I seem to have a slight De-sync between the voice and motion in the Opening cinematic. Everything is off by about half a second.  Lips move and then voice occurs.  No idea what is causing that.


Title: Re: Purchase/Installation/Technical woes
Post by: SurfD on May 14, 2012, 02:37:42 PM
Less than 30 minutes 'til EU servers total meltdown  :awesome_for_real:
Wait, does the entire world go live in 30 min, or just the EU region?


Title: Re: Purchase/Installation/Technical woes
Post by: Lucas on May 14, 2012, 02:42:23 PM
Less than 30 minutes 'til EU servers total meltdown  :awesome_for_real:
Wait, does the entire world go live in 30 min, or just the EU region?

Just the EU region (CET time)


Title: Re: Purchase/Installation/Technical woes
Post by: Merusk on May 14, 2012, 02:50:21 PM
EU gets in at 10pm GMT/ Midnight CET.  US has to wait until 3am EST/ Midnight PST.

Sucks to be us.


Title: Re: Purchase/Installation/Technical woes
Post by: SurfD on May 14, 2012, 03:00:57 PM
Does that mean that if you fire up your client as a US resident, and tell it you want to connect to the EU region, you could play early?  or would they restrict you based on Bnet Account settings or something?


Title: Re: Purchase/Installation/Technical woes
Post by: Der Helm on May 14, 2012, 03:03:34 PM
(http://dl.dropbox.com/u/12021422/Photos/Diabolo3.jpg)


Title: Re: Purchase/Installation/Technical woes
Post by: Lucas on May 14, 2012, 03:04:10 PM
hehe, same, of course  :grin:


Title: Re: Purchase/Installation/Technical woes
Post by: caladein on May 14, 2012, 03:05:15 PM
Does that mean that if you fire up your client as a US resident, and tell it you want to connect to the EU region, you could play early?  or would they restrict you based on Bnet Account settings or something?

Global Play is off until "some time after" (http://us.battle.net/d3/en/forum/topic/4917621943#14) all regions launch.


Title: Re: Purchase/Installation/Technical woes
Post by: Der Helm on May 14, 2012, 03:13:18 PM
Got the "connecting to battle.net" popup twice in a row... it's getting better.  :awesome_for_real:


Title: Re: Purchase/Installation/Technical woes
Post by: Shatter on May 14, 2012, 03:17:19 PM
(http://dl.dropbox.com/u/12021422/Photos/Diabolo3.jpg)

Man, I wish I could get server disconnected right now :(


Title: Re: Purchase/Installation/Technical woes
Post by: Der Helm on May 14, 2012, 03:31:01 PM
Aaaand we broke it.

(http://dl.dropbox.com/u/12021422/Photos/Diabolo3-2.jpg)


Title: Re: Purchase/Installation/Technical woes
Post by: Cheddar on May 14, 2012, 03:32:33 PM
<depressing image>

Avatard made this post epic.


Title: Re: Purchase/Installation/Technical woes
Post by: Lucas on May 14, 2012, 03:33:08 PM
Aaaand we broke it.

(http://dl.dropbox.com/u/12021422/Photos/Diabolo3-2.jpg)

ACHIEVEMENT!!!!11

 :thumbs_up:


Title: Re: Purchase/Installation/Technical woes
Post by: satael on May 14, 2012, 03:34:45 PM
http://eu.battle.net/d3/en/status (http://eu.battle.net/d3/en/status)

so all the euro servers are down... pretty much a typical blizzard launch;)


Title: Re: Purchase/Installation/Technical woes
Post by: Miasma on May 14, 2012, 03:35:30 PM
I can't even seem to download the client right now...


Title: Re: Purchase/Installation/Technical woes
Post by: SurfD on May 14, 2012, 03:42:13 PM
Does that mean that if you fire up your client as a US resident, and tell it you want to connect to the EU region, you could play early?  or would they restrict you based on Bnet Account settings or something?

Global Play is off until "some time after" (http://us.battle.net/d3/en/forum/topic/4917621943#14) all regions launch.
Does that mean that if Installed with the EU client I wont be able to connect to the NA servers even though I live in NA? or is the region locking based on Bnet account and not game client?

Edit: never mind, should have read the link.  Seems to be Account based.


Title: Re: Purchase/Installation/Technical woes
Post by: Falconeer on May 14, 2012, 03:53:40 PM
So "servers at full capacity", no one fuckin gets in in my part of Europe, but everyone is severely pissed off. Yay.


Title: Re: Purchase/Installation/Technical woes
Post by: Ghambit on May 14, 2012, 04:04:14 PM
I'm glad the EU gets in before the Americas since typically they bork the game/servers and by the time we get in over here it's solved.  So keep up the good work eurotesters.   :grin:


Title: Re: Purchase/Installation/Technical woes
Post by: Yegolev on May 14, 2012, 04:09:57 PM
mobile authenticator, you win this round


Title: Re: Purchase/Installation/Technical woes
Post by: Xanthippe on May 14, 2012, 04:14:12 PM
I haven't camped forums and obsessively tracked my Amazon delivery like this for years.

It's like Christmas Eve when I was a kid.


Title: Re: Purchase/Installation/Technical woes
Post by: Merusk on May 14, 2012, 04:15:53 PM
I haven't camped forums and obsessively tracked my Amazon delivery like this for years.

It's like Christmas Eve when I was a kid.

It's been fun reading the D3 forum with all the folks trolling. "Amazon is out of preorders. You're SOL if you didn't get an email!"


Title: Re: Purchase/Installation/Technical woes
Post by: Trippy on May 14, 2012, 04:16:31 PM
You can all rest easy now -- my copy has shipped and will arrive tomorrow :awesome_for_real:


Title: Re: Purchase/Installation/Technical woes
Post by: Segoris on May 14, 2012, 04:17:08 PM
ACHIEVEMENT!!!!11
 :thumbs_up:

IMO, make it a feat of strength that the rest of the world can't achieve so we can have another 200 page bitch fest in a matter of 48 hours on the forums :why_so_serious:

I'm glad the EU gets in before the Americas since typically they bork the game/servers and by the time we get in over here it's solved.  So keep up the good work eurotesters.   :grin:

Silly bastard with your optimism that this will be fixed when the US launched. I'm not even expecting it fixed when I arrive at home tomorrow....14 hours after launch


Title: Re: Purchase/Installation/Technical woes
Post by: Segoris on May 14, 2012, 04:19:40 PM
I can't even seem to download the client right now...

Try the reddit link I posted (last page I think?) if you mean the client installer off of your battle net account. Otherwise, I'd check your settings if you mean running the installer does nothing since I'm downloading at almost 2mb/s currently


Title: Re: Purchase/Installation/Technical woes
Post by: satael on May 14, 2012, 04:29:47 PM
90 minutes of error 37, time to give up and go to sleep  :uhrr:


Title: Re: Purchase/Installation/Technical woes
Post by: fuser on May 14, 2012, 04:30:58 PM
(http://i49.tinypic.com/2vdqr02.gif)
from the SA thread made me laugh


Title: Re: Purchase/Installation/Technical woes
Post by: Ghambit on May 14, 2012, 04:41:39 PM
I'm hoping the offpeak US launch will help a bit with getting in.  I've already got the alarm set for 2:45am EST.  I even checked with comcast and was pleasantly greeted to an increase in speed with a quick modem reset.  Last thing I need is people to play with, but for some reason none of my friends are buyin.  :/

I'm sure you fools will still be up at 3am.


Title: Re: Purchase/Installation/Technical woes
Post by: Der Helm on May 14, 2012, 04:45:26 PM
(http://dl.dropbox.com/u/12021422/Photos/Diabolo3-3.jpg)


Title: Re: Purchase/Installation/Technical woes
Post by: Lucas on May 14, 2012, 04:50:14 PM
Managed to sneak in as well; I've been playing with my Monk for 15 minutes now :)


Title: Re: Purchase/Installation/Technical woes
Post by: Paelos on May 14, 2012, 05:38:47 PM
You can all rest easy now -- my copy has shipped and will arrive tomorrow :awesome_for_real:


Mine too. Sitting in Chatanooga.


Title: Re: Purchase/Installation/Technical woes
Post by: Fabricated on May 14, 2012, 05:39:01 PM
I suppose it's cool you get in first. I mean, the side of the continent you guys live on is about ready to economically collapse so you may as well get some fun in before Mussolini 2.0 shows up.


Title: Re: Purchase/Installation/Technical woes
Post by: Paelos on May 14, 2012, 05:41:38 PM
I suppose it's cool you get in first. I mean, the side of the continent you guys live on is about ready to economically collapse so you may as well get some fun in before Mussolini 2.0 shows up.

AWWWW SHIT!


Title: Re: Purchase/Installation/Technical woes
Post by: Cheddar on May 14, 2012, 05:50:33 PM
I suppose it's cool you get in first. I mean, the side of the continent you guys live on is about ready to economically collapse so you may as well get some fun in before Mussolini 2.0 shows up.

ICE BURN!   :awesome_for_real:


Title: Re: Purchase/Installation/Technical woes
Post by: Musashi on May 14, 2012, 05:54:22 PM
We shall call him "Il Douche."


Title: Re: Purchase/Installation/Technical woes
Post by: Xanthippe on May 14, 2012, 06:16:00 PM
Well-played, and since I can't top any of that, I will just obsess about my Amazon tracking:

May 14, 2012    05:08:00 PM    Sparks NV US    Arrival Scan
May 14, 2012    04:45:00 PM    Sparks NV US    Departure Scan
May 14, 2012    12:48:00 PM    Sparks NV US    Shipment received by carrier
May 14, 2012    11:27:52 AM    Fernley NV US    Shipment has left seller facility and is in transit

I don't know what to make of this. It looks like the UPS driver is just driving it around Sparks NV for the hell of it.


Title: Re: Purchase/Installation/Technical woes
Post by: Shatter on May 14, 2012, 06:24:31 PM
Well-played, and since I can't top any of that, I will just obsess about my Amazon tracking:

May 14, 2012    05:08:00 PM    Sparks NV US    Arrival Scan
May 14, 2012    04:45:00 PM    Sparks NV US    Departure Scan
May 14, 2012    12:48:00 PM    Sparks NV US    Shipment received by carrier
May 14, 2012    11:27:52 AM    Fernley NV US    Shipment has left seller facility and is in transit

I don't know what to make of this. It looks like the UPS driver is just driving it around Sparks NV for the hell of it.

Hes probably masturbating on your box


Title: Re: Purchase/Installation/Technical woes
Post by: Merusk on May 14, 2012, 06:29:31 PM
Nope.  That's normal.

Warehouse to Sorting, Sorting to Shipping or flight.


Funny, shatter   :drill:


Title: Re: Purchase/Installation/Technical woes
Post by: Trippy on May 14, 2012, 09:31:52 PM
The calm before the storm...


Title: Re: Purchase/Installation/Technical woes
Post by: SurfD on May 14, 2012, 09:33:54 PM
So, North America should be live, yes?  I assume error 33 means the servers are down / hammered and try again later?


Title: Re: Purchase/Installation/Technical woes
Post by: gimpyone on May 14, 2012, 09:34:28 PM
Game breaking bug:
http://us.battle.net/d3/en/forum/topic/5007330920


Title: Re: Purchase/Installation/Technical woes
Post by: schild on May 14, 2012, 09:44:30 PM
It's more useful to just post what the game breaking bug is than link to the thread. In fact, it's more useful to MAKE A THREAD ABOUT IT. Nothing would piss people off more than to not be able to play.


Title: Re: Purchase/Installation/Technical woes
Post by: caladein on May 14, 2012, 09:47:30 PM
So, North America should be live, yes?  I assume error 33 means the servers are down / hammered and try again later?

Midnight Pacific, so ~2+ hours.


Title: Re: Purchase/Installation/Technical woes
Post by: schild on May 14, 2012, 09:48:49 PM
2 hours and 11 minutes to be exact. Mofo.


Title: Re: Purchase/Installation/Technical woes
Post by: SurfD on May 14, 2012, 09:49:57 PM
Ahh, fucking pacific standard time.  guess i grab a nap for 2 more hours then


Title: Re: Purchase/Installation/Technical woes
Post by: gimpyone on May 14, 2012, 09:55:00 PM
It's more useful to just post what the game breaking bug is than link to the thread. In fact, it's more useful to MAKE A THREAD ABOUT IT. Nothing would piss people off more than to not be able to play.
Alright. Will do.


Title: Re: Purchase/Installation/Technical woes
Post by: schild on May 14, 2012, 09:57:52 PM
I already did it. Don't sweat it.


Title: Re: Purchase/Installation/Technical woes
Post by: Trippy on May 15, 2012, 12:32:43 AM
FUCK FUCK FUCK

Fry's ran out of CE copies. That was a fucking waste of 2+ hours. That was my 3rd Blizzard midnight launch I've been to at that store and the first time they ran out of CE copies. They didn't have that many regular copies left either. Not sure what Blizzard was thinking in terms of their game allocation. They knew this was the most preordered product they've ever had and yet they apparently shipped out many fewer boxes than before.


Title: Re: Purchase/Installation/Technical woes
Post by: Ingmar on May 15, 2012, 12:33:47 AM
Probably something to do with the stacks of dozens of Burning Crusade and WotLK CEs that littered South Bay Fry's for months after release.


Title: Re: Purchase/Installation/Technical woes
Post by: Quinton on May 15, 2012, 12:40:13 AM
FUCK FUCK FUCK

Fry's ran out of CE copies. That was a fucking waste of 2+ hours. That was my 3rd Blizzard midnight launch I've been to at that store and the first time they ran out of CE copies. They didn't have that many regular copies left either. Not sure what Blizzard was thinking in terms of their game allocation. They knew this was the most preordered product they've ever had and yet they apparently shipped out many fewer boxes than before.


Don't worry.  Nobody I know has even managed to get past character creation.  The reward for not getting screwed over on buying the game is getting screwed over on login, at least at the moment. ^^


Title: Re: Purchase/Installation/Technical woes
Post by: Trippy on May 15, 2012, 12:54:07 AM
Ingmar is apparently our lone Bay Area representative who has gotten in so far.


Title: Re: Purchase/Installation/Technical woes
Post by: Sjofn on May 15, 2012, 12:56:44 AM
I am glaring at him, don't worry. I'm a team player.


Title: Re: Purchase/Installation/Technical woes
Post by: Quinton on May 15, 2012, 01:00:04 AM
I am kicking myself for crashing out mid afternoon for a five hour nap, in anticipation of playing a bunch at launch.


Title: Re: Purchase/Installation/Technical woes
Post by: Furiously on May 15, 2012, 01:01:24 AM
Get a video camera... Unplug his computer...Become a meme.


Title: Re: Purchase/Installation/Technical woes
Post by: Musashi on May 15, 2012, 01:01:52 AM
Get a video camera... Unplug his computer...Become a meme.

Do it for the team.


Title: Re: Purchase/Installation/Technical woes
Post by: WayAbvPar on May 15, 2012, 01:02:24 AM
Get a video camera... Unplug his computer...Become a meme.

Ha this would be epic.


Title: Re: Purchase/Installation/Technical woes
Post by: Sjofn on May 15, 2012, 01:04:51 AM
You guys are mean.

And also I do not have a video camera. :(


Title: Re: Purchase/Installation/Technical woes
Post by: caladein on May 15, 2012, 01:07:08 AM
But who will I talk saber-y things with in the baseball thread when he's an institution?


Title: Re: Purchase/Installation/Technical woes
Post by: Sjofn on May 15, 2012, 01:08:59 AM
Not Paelos, that's for sure. And not me, because I am still a baseball newb. Although so far, even though the Giants are maddening, I am hanging in there for caring for a second season! I even hate specific players and everything!


Title: Re: Purchase/Installation/Technical woes
Post by: Ghambit on May 15, 2012, 02:35:32 AM
So like, every last one of my timed-out created heroes actually showed up in my list.  This caused the last hero I made to lock up and prevent me from logging in due to party size.  ('cause I did it like a million times)  :awesome_for_real:

That Blizz polish sure is evident.


Title: Re: Purchase/Installation/Technical woes
Post by: Xanthippe on May 15, 2012, 06:46:35 AM
May 15, 2012    05:40:00 AM    Oakland CA US    Departure Scan
May 15, 2012    04:58:00 AM    Oakland CA US    Out for delivery
May 15, 2012    04:06:00 AM    Oakland CA US    Arrival Scan
May 15, 2012    02:49:00 AM    Ontario CA US    Departure Scan
May 14, 2012    10:23:00 PM    Ontario CA US    Arrival Scan
May 14, 2012    09:11:00 PM    Mather CA US    Departure Scan
May 14, 2012    08:39:00 PM    Mather CA US    Arrival Scan
May 14, 2012    08:02:00 PM    Sparks NV US    Departure Scan
May 14, 2012    05:08:00 PM    Sparks NV US    Arrival Scan
May 14, 2012    04:45:00 PM    Sparks NV US    Departure Scan
May 14, 2012    12:48:00 PM    Sparks NV US    Shipment received by carrier
May 14, 2012    11:27:52 AM    Fernley NV US    Shipment has left seller facility and is in transit

I'm being tortured by UPS. Wtf would it fly from Sac to Ontario to Oakland, then put out for delivery when I live hours from Oakland. I sense no D3 for me today :(


Title: Re: Purchase/Installation/Technical woes
Post by: Numtini on May 15, 2012, 08:22:29 AM
That's irritating. About ten minutes into playing my PC shuts down. I have no clue what's going on. The same thing happens in GW2 character creation, but I thought that was a GW2 bug. I can play GW2, LOTRO, GW for hours and never have a problem. It's not CPU or GPU temps. Dying power supply?

But it's been three years and it's a Core2Duo, so even now New Egg is packing an i5/2500, HD6950, and assorted motherboards and cases into a box. I'll be able to play this weekend at least.


Title: Re: Purchase/Installation/Technical woes
Post by: Xanthippe on May 15, 2012, 08:26:23 AM
That's really torture, Numtini. Glad you're getting a new box, but that's really weird. Sounds like temp but it's not? Wonder what it is.


Title: Re: Purchase/Installation/Technical woes
Post by: Slayerik on May 15, 2012, 08:28:09 AM
Pull some RAM if you have multiple sticks. Weird problems can sometimes be attributed to that, so it is worth a shot anyway....


Title: Re: Purchase/Installation/Technical woes
Post by: fuser on May 15, 2012, 08:30:45 AM
Pull some RAM if you have multiple sticks. Weird problems can sometimes be attributed to that, so it is worth a shot anyway....

This, and/or try Memtest86+ (http://www.memtest.org/#downiso) simple USB stick installer or ISO to download.


Title: Re: Purchase/Installation/Technical woes
Post by: Xuri on May 15, 2012, 08:44:25 AM
That's irritating. About ten minutes into playing my PC shuts down. I have no clue what's going on. The same thing happens in GW2 character creation, but I thought that was a GW2 bug. I can play GW2, LOTRO, GW for hours and never have a problem. It's not CPU or GPU temps. Dying power supply?

But it's been three years and it's a Core2Duo, so even now New Egg is packing an i5/2500, HD6950, and assorted motherboards and cases into a box. I'll be able to play this weekend at least.
It can still be the powersupply even if it's not actually dying. If it's not capable of keeping up with your system.


Title: Re: Purchase/Installation/Technical woes
Post by: Engels on May 15, 2012, 09:31:33 AM
Yep, my PSU was shutting the fuck off recently too. Purchased a new gold rated Corsair, and I'm good to go. No more random shut offs, which I was originally attributing to a dying vid card (which was dying for other reasons).

I think it was the 12 volt rails on my old one. Couldn't keep up the job past 2 years. It was a relatively shoddy Thermaltake PSU, which was always loud and pretty hot.


Title: Re: Purchase/Installation/Technical woes
Post by: Numtini on May 15, 2012, 09:46:20 AM
Edit: Problem found. I did a full driver strip and reinstall and suddenly the card is showing as overheating. So something was screwed up with catalysts temp reports. I'll figure out tonight if its a clogged fan or a cable got snagged or if its dead.
...

I have the memtest CD already, just didn't have time to run it before work. I don't like that answer though as I'm doing video conversions (we got a tivo which you can upload stuff to) and  

The answer I really like though is the power supply. The specs are more than adequate for the system--I did my research on this one--so it's probably just going bad. I need to take a look and see if I can get it out without taking everything apart--if so I have another in the closet and can just pop it in.

I'd like to get it settled, so I can pass on or sell the system. It's still quite solid even for gaming (E8600 & HD4870).


Title: Re: Purchase/Installation/Technical woes
Post by: calapine on May 15, 2012, 10:09:02 AM
(http://img521.imageshack.us/img521/8827/error75.png)


*sighs* *wrings hands* I am willing to have Baals' babies in return for a working battle.net... :heartbreak:


Title: Re: Purchase/Installation/Technical woes
Post by: apocrypha on May 15, 2012, 10:17:23 AM
Yeah I went to change chars to swap some crafting mats around and couldn't get back into the friend's game because battle.net is creaking under the strain. However it did make me realise what time it was and go and do some other things that needed doing... :)

Anyway, all runs fine on my main gaming rig but on the media PC it will only let me run at 800x600. I'm guessing it's because this PC has a non-standard DPI set since it's plugged into a 40" TV rather than a monitor. No big deal, annoying that this kind of problem happens so often with a high DPI though.


Title: Re: Purchase/Installation/Technical woes
Post by: Xanthippe on May 15, 2012, 11:40:52 AM
My CE is on the UPS truck out for delivery now. Since 7:30am.

Oh well, household chores are getting done and my pets are getting plenty of attention.


Title: Re: Purchase/Installation/Technical woes
Post by: Malakili on May 15, 2012, 11:43:13 AM
I managed to pick up one of three CEs this morning at the local Best Buy as it opened.  Got their an hour early or I wouldn't have too, quite a line formed outside.  I tried a couple midnight openings last night as well just to try and sneak a CE out of those, though they were admitted long shots and I didn't get one.  So, woke up, tried again, and got lucky.  On the plus side, not having the game until ~10am this morning worked to my advantage I think, the servers were quite stable by the time I got around to playing.


Title: Re: Purchase/Installation/Technical woes
Post by: Slayerik on May 15, 2012, 12:26:51 PM
My CE is on the UPS truck out for delivery now. Since 7:30am.

Oh well, household chores are getting done and my pets are getting plenty of attention.



May 15, 2012   08:08:00 AM   Flint MI US   Out for delivery
May 15, 2012   07:04:00 AM   Lansing MI US   Departure Scan
May 15, 2012   05:39:00 AM   Lansing MI US   Arrival Scan
May 15, 2012   04:36:00 AM   Louisville KY US   Departure Scan
May 15, 2012   01:06:00 AM   Louisville KY US   Shipment received by carrier
May 14, 2012   06:02:38 PM   Whitestown IN US   Shipment has left seller facility and is in transit


I keep refreshing the tracking, hoping it will be there when I get home from work...I'm sure we're the last stop for UPS, now that I think about when I see the trucks roll through....


Title: Re: Purchase/Installation/Technical woes
Post by: Merusk on May 15, 2012, 12:37:48 PM
I've been told in the past residences are almost always the last deliveries of the day.  The order of delivery is  Priority AM (Before 9am) , Next-day AM (before 11am) then regular deliveries starting with businesses.  So unless your house is between two business districts, chances are you won't get it until the end of the driver's day.

Just what I'd been told in the past, though. No idea how accurate it is.


Title: Re: Purchase/Installation/Technical woes
Post by: schild on May 15, 2012, 02:13:58 PM
Austin, TX, United States    05/15/2012    7:35 A.M.    Out For Delivery
   05/15/2012    6:59 A.M.    Arrival Scan
   05/15/2012    6:29 A.M.    Departure Scan
   05/15/2012    5:46 A.M.    Arrival Scan
Louisville, KY, United States    05/15/2012    4:26 A.M.    Departure Scan
   05/15/2012    12:23 A.M.    Arrival Scan
Tulsa, OK, United States    05/14/2012    9:54 P.M.    Departure Scan
   05/14/2012    8:22 P.M.    Arrival Scan
   05/14/2012    7:42 P.M.    Departure Scan
   05/14/2012    4:43 P.M.    Origin Scan
United States    05/14/2012    2:05 P.M.    Order Processed: Ready for UPS

ZEE PAIN


Title: Re: Purchase/Installation/Technical woes
Post by: squirrel on May 15, 2012, 02:19:39 PM
Quote
1:55 p.m. PDT - Starting at approximately 2:15 p.m. PDT, we will be bringing Diablo III servers in the Americas offline for urgent maintenance to address several issues that are impacting the game. We anticipate that maintenance will last for about an hour and that servers will be available at approximately 3:30 p.m. PDT. We will provide further updates as they are necessary. Thank you for your patience.

--------

1:27 p.m. PDT - We're in the process of testing and implementing multiple fixes for the current service issues. We’ll provide another update in approximately 1 hour.

--------

11:30 a.m. PDT - We are in the process of performing an emergency maintenance for Diablo III servers in the Americas to resolve several issues that are currently impacting the game. This maintenance may cause some interruption in communication, ability to log in, use of in-game features, and disconnections. We anticipate all servers will be available for play at approximately 1:30 p.m. PDT. We will provide further updates as necessary. Thank you for your patience.

--------

10:22 a.m. PDT - We are in the process of performing an emergency maintenance for all North American Diablo III servers to resolve several issues that are currently impacting the game. This maintenance may cause some interruption in communication, ability to log in, use of in-game features, and disconnections. We anticipate all servers will be available for play in approximately 1 hour.

Thank you for your patience.

It installed fine. MMORPG launches now standard for all games, yay! ;)


Title: Re: Purchase/Installation/Technical woes
Post by: Dren on May 15, 2012, 02:20:51 PM
Game is not playable.  Epic fail from what I can see so far.  Not a huge amount of testing yet, but couldn't log in (got error) before work.  Left a bit early to get in some time before son's band concert after work and faced with queue ending in another error.  Doesn't matter if want to play a solo or multi game.  Can't play the game.


Title: Re: Purchase/Installation/Technical woes
Post by: Ingmar on May 15, 2012, 02:21:39 PM
A year from now when you're still playing it you won't even remember these hiccups.


Title: Re: Purchase/Installation/Technical woes
Post by: Malakili on May 15, 2012, 02:21:47 PM
Game/login servers seem down atm.


Title: Re: Purchase/Installation/Technical woes
Post by: Lakov_Sanite on May 15, 2012, 02:22:50 PM
Game is awesome, a full day of not being able to play it because of servers? Bad news.


Title: Re: Purchase/Installation/Technical woes
Post by: squirrel on May 15, 2012, 02:24:57 PM
A year from now when you're still playing it you won't even remember these hiccups.

Ok. Wait, I'm pretty sure I won't be playing this pretty D2 re-skin in a year. GW2 perhaps. It was an impulse buy for me though, Im not that fussed about it.


Title: Re: Purchase/Installation/Technical woes
Post by: Tannhauser on May 15, 2012, 02:25:07 PM
I rush home from work and can't play until 6:30 est.  If then.  Srsly, Blizz y u no let me play offline?





Title: Re: Purchase/Installation/Technical woes
Post by: Lakov_Sanite on May 15, 2012, 02:26:39 PM
A year from now when you're still playing it you won't even remember these hiccups.

Ok. Wait, I'm pretty sure I won't be playing this pretty D2 re-skin in a year. GW2 perhaps. It was an impulse buy for me though, Im not that fussed about it.

re-skin....lol


Title: Re: Purchase/Installation/Technical woes
Post by: Ghambit on May 15, 2012, 02:32:45 PM
Shit, most MMO launches go smoother than this.  But this is the price we pay for a server-side ARPG I guess.  Problem I have is if they were going to go so server-side then they should've had mechanics in place to deal with the load.


Title: Re: Purchase/Installation/Technical woes
Post by: Nightblade on May 15, 2012, 02:35:14 PM
It never fails to impress me how this happens for Blizzard time and time again.


Title: Re: Purchase/Installation/Technical woes
Post by: 01101010 on May 15, 2012, 02:37:05 PM
The official forums are awash with tears of woe ... in its own way, it is rather beautiful.


Title: Re: Purchase/Installation/Technical woes
Post by: squirrel on May 15, 2012, 02:38:32 PM
Shit, most MMO launches go smoother than this.  But this is the price we pay for a server-side ARPG I guess.  Problem I have is if they were going to go so server-side then they should've had mechanics in place to deal with the load.

Well, they did thank us for our patience.


Title: Re: Purchase/Installation/Technical woes
Post by: Ingmar on May 15, 2012, 02:40:13 PM
It may be a case of "we know the concurrent demand is going to be higher on the first day than it ever will be again and we don't want to spend on the extra hardware".


Title: Re: Purchase/Installation/Technical woes
Post by: Ghambit on May 15, 2012, 02:49:00 PM
It may be a case of "we know the concurrent demand is going to be higher on the first day than it ever will be again and we don't want to spend on the extra hardware".

In the relative scheme of things it's pennies against the billions+ they'll be making.  Factor in negative press/marketing and they actually lose more then they'd have invested in infrastructure.

So meh, it's just silly any way you slice it.


Title: Re: Purchase/Installation/Technical woes
Post by: Minvaren on May 15, 2012, 02:50:41 PM
Speaking of that negative press/marketing, I'll just leave this metacritic link (http://www.metacritic.com/game/pc/diablo-iii/user-reviews) here.


Title: Re: Purchase/Installation/Technical woes
Post by: Tannhauser on May 15, 2012, 02:52:54 PM
Oh snap!  ME3 all over again!   :popcorn:


Title: Re: Purchase/Installation/Technical woes
Post by: Lucas on May 15, 2012, 02:54:52 PM
Speaking of that negative press/marketing, I'll just leave this metacritic link (http://www.metacritic.com/game/pc/diablo-iii/user-reviews) here.

LOL, raaaaaaaaaage


Title: Re: Purchase/Installation/Technical woes
Post by: caladein on May 15, 2012, 02:57:18 PM
It may be a case of "we know the concurrent demand is going to be higher on the first day than it ever will be again and we don't want to spend on the extra hardware".

I would guess that's 99% of it.  And they do the math the same every single time so I don't think it's the "pennies" that Ghambit is talking about.

It's also different for a Blizzard than it is for any other company launching an MMO (or similar) as full servers mean there's a potential limit on how many copies you're going to sell.  The install base for D3 is already so massive before launch that any bad word-of-mouth they're getting from "error codes trending in the middle of the night" is going to be outweighed by the positive word-of-mouth once people are actually playing.


Title: Re: Purchase/Installation/Technical woes
Post by: WayAbvPar on May 15, 2012, 03:00:15 PM
Speaking of that negative press/marketing, I'll just leave this metacritic link (http://www.metacritic.com/game/pc/diablo-iii/user-reviews) here.


Title: Re: Purchase/Installation/Technical woes
Post by: schild on May 15, 2012, 03:10:17 PM
The CE is a well produced thing.


Title: Re: Purchase/Installation/Technical woes
Post by: caladein on May 15, 2012, 03:12:01 PM
IT BEGINS


Title: Re: Purchase/Installation/Technical woes
Post by: Quinton on May 15, 2012, 03:12:46 PM
Also, even if you know exactly how many units you've sold digitally and how many boxes you sold into your retail channels, trying to figure out how those numbers map to the number of users that are going to be pushing the LOGIN button at midnight on launch day is non-trivial.  Assuming *all* of them will almost certainly means spending a massive amount on hardware you'll never use because you just never get that kind of concurrency, etc.


Title: Re: Purchase/Installation/Technical woes
Post by: Numtini on May 15, 2012, 03:12:59 PM
Quote
Game is not playable.  Epic fail from what I can see so far.  Not a huge amount of testing yet, but couldn't log in (got error) before work.  Left a bit early to get in some time before son's band concert after work and faced with queue ending in another error.  Doesn't matter if want to play a solo or multi game.  Can't play the game.

I think you're quoting my blog from WoW's launch. You're right. So was I. It will matter not one bit.


Title: Re: Purchase/Installation/Technical woes
Post by: schild on May 15, 2012, 03:17:03 PM
For those of you complaining about the server being down.

No one will give a fuck about launch day in 2 weeks. Your whining falls on deaf ears. Blizzard does not give a fuck. I'm sure they're bothered by their own technical ineptitude and marketing team for not being able to figure out how to deal with a launch rush - but they don't care about what random shitstains on websites have to say about what is one of the top 3 biggest game launches this decade.

Short version, shut the fuck up, we had a thread for complaining. It's gone now. Think of the server downtime as breathing time.


Title: Re: Purchase/Installation/Technical woes
Post by: Quinton on May 15, 2012, 03:22:18 PM
Given the number of much smaller launches that have gone so much worse, server stability-wise, I'm not particularly horrified. 


Title: Re: Purchase/Installation/Technical woes
Post by: schild on May 15, 2012, 03:24:57 PM
Wasn't specifically talking to you.


Title: Re: Purchase/Installation/Technical woes
Post by: squirrel on May 15, 2012, 03:25:25 PM
For those of you complaining about the server being down.

No one will give a fuck about launch day in 2 weeks. Your whining falls on deaf ears. Blizzard does not give a fuck. I'm sure they're bothered by their own technical ineptitude and marketing team for not being able to figure out how to deal with a launch rush - but they don't care about what random shitstains on websites have to say about what is one of the top 3 biggest game launches this decade.

Short version, shut the fuck up, we had a thread for complaining. It's gone now. Think of the server downtime as breathing time.

Hey don't discount my rage. They did this on purpose. You know why? It's Tuesday. You know what else happened on a Tuesday? Sept. 11, 2001. And Hitlers Birthday.

This is serious business.


Title: Re: Purchase/Installation/Technical woes
Post by: 01101010 on May 15, 2012, 03:28:35 PM

Hey don't discount my rage. They did this on purpose. You know why? It's Tuesday. You know what else happened on a Tuesday? Sept. 11, 2001. And Hitlers Birthday.

This is serious business.

Not even fucking around, just getting straight to the Godwin.  :grin:


Title: Re: Purchase/Installation/Technical woes
Post by: Xanthippe on May 15, 2012, 04:29:21 PM
The CE is a well produced thing.

Really?

I wouldn't know because fucking UPS still hasn't delivered it to me even though it's been on the truck for 9 hours today.

I HATE UPS.


Yes, it certainly is. This is perhaps the finest CE I have ever bought. Blizzard outdid itself.


Title: Re: Purchase/Installation/Technical woes
Post by: Ingmar on May 15, 2012, 06:02:44 PM
Speaking of that negative press/marketing, I'll just leave this metacritic link (http://www.metacritic.com/game/pc/diablo-iii/user-reviews) here.

Quote
Always online-DRM and then no capcity to handle all pre-orders and known retail and digital sales? Buying a product you can't use. Last time I bought a Blizzard product or EA game.

 :why_so_serious:


Title: Re: Purchase/Installation/Technical woes
Post by: Nebu on May 15, 2012, 06:24:38 PM
I'm getting a blue screen of death after about 15 mins of play.  It's making me very crabby.  Every other game/program that I own runs flawlessly and all of my drivers are updated.


Title: Re: Purchase/Installation/Technical woes
Post by: amiable on May 15, 2012, 06:39:42 PM
I'm getting a blue screen of death after about 15 mins of play.  It's making me very crabby.  Every other game/program that I own runs flawlessly and all of my drivers are updated.

I'm getting blue screen of death too...  never seen it before on my machine.  Also every few minutes my screen goes black and it feels like i lag out (the action continues however, i can't imagine playing HC like this).  Is anyone else experiencing this?


Title: Re: Purchase/Installation/Technical woes
Post by: Ratman_tf on May 15, 2012, 07:46:15 PM
Got in, played some.

I joined a friend who was already level 9 and just picked it up from there. I'm tired of playing the "You must be this level to play with your friends" bullshit. I played the beta some, so I didn't miss any story (lol) but I'm worried that drop in-drop out is going to cause some of our group to be ahead/behind each other, and fuck up the difficulty. Did that make any sense?

And yes, other companies dream of having Bilzzard's launch issues. "Too many people bought our game!"  :awesome_for_real:


Title: Re: Purchase/Installation/Technical woes
Post by: Merusk on May 15, 2012, 08:28:37 PM
Chat seems to have gone out this evening.


Title: Re: Purchase/Installation/Technical woes
Post by: schild on May 15, 2012, 08:37:36 PM
One computer in the house here can't log in. The other one seems fine.


Title: Re: Purchase/Installation/Technical woes
Post by: squirrel on May 15, 2012, 08:44:24 PM
And down they go again. I think I'll just wait until tomorrow.


Title: Re: Purchase/Installation/Technical woes
Post by: Xanthippe on May 15, 2012, 08:45:31 PM
I installed, got in and got Boomshaka the Witch Doctor to level 9. Then I left the game, looked at the auction house, and then couldn't join a game, so I exited and restarted.

Now I can't get back in. I guess the servers are hammered.

So fun.


Title: Re: Purchase/Installation/Technical woes
Post by: schild on May 15, 2012, 08:45:56 PM
B.net is down.


Title: Re: Purchase/Installation/Technical woes
Post by: Ghambit on May 15, 2012, 08:49:04 PM
Chat seems to have gone out this evening.

 What determines who and how many are on your particular gen. chat btw?


Title: Re: Purchase/Installation/Technical woes
Post by: Musashi on May 15, 2012, 08:49:44 PM
The bottom line is that no matter what you think, it's just not fiscally reasonable to buy enough bandwidth for a launch of this scale.  We're talking an added cost in the multiple tens of millions.  No self-respecting bean counter would ever authorize that.  I wouldn't.  And I'm not even a bean counter.

If you bought this game, and you can't log in, it sucks.  But if you didn't expect this, you should have.  It's not a single player game.  Don't even start.

(This reply is not directed to anyone in particular.)


Title: Re: Purchase/Installation/Technical woes
Post by: MournelitheCalix on May 15, 2012, 08:52:13 PM
I love the game.  Got to play it after installation and got to level two of leoric's dungeon....then disconnect.. then error 37 followed by error 3003.

 :heartbreak:


Title: Re: Purchase/Installation/Technical woes
Post by: Xanthippe on May 15, 2012, 08:55:54 PM
Well, if the game is still down by the time I finish this glass of wine, it's bedtime for me.

When I wake up with hot flashes at 2am, I can get up and play again.


Title: Re: Purchase/Installation/Technical woes
Post by: Ginaz on May 15, 2012, 08:56:19 PM
Hmmm, loving the game so far but this always on internet stuff is bullshit.  I know its their attempt at anti piracy (which almost always just ends up pissing off your paying customers) but fuck this shit.  I want to play when I want, not when their server lets me.  I know I'll be playing this for the next few months at least but it might be the last single player game I buy that requires you to have it connected to the internet.  Anyway, game is awesome otherwise. :heart:


Title: Re: Purchase/Installation/Technical woes
Post by: Selby on May 15, 2012, 08:56:40 PM
So far I'm happy and entertained despite some minor graphical glitches I've experienced.  I'm just considering the servers crashing as it being time for me to go to bed, otherwise I'd play all night and that's bad since I get up at 5AM.


Title: Re: Purchase/Installation/Technical woes
Post by: squirrel on May 15, 2012, 08:59:28 PM
The bottom line is that no matter what you think, it's just not fiscally reasonable to buy enough bandwidth for a launch of this scale.  We're talking an added cost in the multiple tens of millions.  No self-respecting bean counter would ever authorize that.  I wouldn't.  And I'm not even a bean counter.

If you bought this game, and you can't log in, it sucks.  But if you didn't expect this, you should have.  It's not a single player game.  Don't even start.

(This reply is not directed to anyone in particular.)

Ahahaha.

You're cute.


Title: Re: Purchase/Installation/Technical woes
Post by: squirrel on May 15, 2012, 09:01:24 PM
I don't think this was a purely bean-counter issue. But we can be Usefully Apologetic too!


Title: Re: Purchase/Installation/Technical woes
Post by: Xanthippe on May 15, 2012, 09:19:07 PM
Aaaaand now the forums are also down.

Wine's almost gone.


Title: Re: Purchase/Installation/Technical woes
Post by: Quinton on May 15, 2012, 09:26:28 PM
I think I'm going to qualify this as a rough launch.  I wonder if the "Americas" server cluster is under much higher load, has some specific-to-it technical problem(s), or what -- as these more severe outages don't seem to be hitting the other two regions?


Title: Re: Purchase/Installation/Technical woes
Post by: squirrel on May 15, 2012, 09:33:55 PM
http://www.youtube.com/watch?v=GsqUZkmO-zk

Hehehe. It's a parody. Still funny.


Title: Re: Purchase/Installation/Technical woes
Post by: Setanta on May 16, 2012, 12:52:03 AM
I think I'm going to qualify this as a rough launch.  I wonder if the "Americas" server cluster is under much higher load, has some specific-to-it technical problem(s), or what -- as these more severe outages don't seem to be hitting the other two regions?

From Sydney, I get a better ping to the Euro servers than I do to the US/Asia ones - about 200ms difference.

That's at Aussie PM - whatever that works out in relation to US time.


Title: Re: Purchase/Installation/Technical woes
Post by: Setanta on May 16, 2012, 01:20:14 AM
Found this

(http://venturebeat.files.wordpress.com/2012/05/diablo-iii-meme-hamsters.gif)

Pretty much sums up release :)


Title: Re: Purchase/Installation/Technical woes
Post by: Tebonas on May 16, 2012, 02:34:29 AM
So bought it yesterday (yes I am weak, everybody was raving how awesome it is, I am just a human after all). I made a nice Barbarian, but then couldn't play all evening thanks to a untimely update and logon problems afterwards.

It was clear beforehand that Online-only singleplayer was a bad idea because connectivity issues on the client side stop you from playing the game. I never would have thought there would be Problems on Blizzards side as well. This makes this Online bullshit even worse.


Title: Re: Purchase/Installation/Technical woes
Post by: 01101010 on May 16, 2012, 03:20:12 AM
I think I'm going to qualify this as a rough launch.  I wonder if the "Americas" server cluster is under much higher load, has some specific-to-it technical problem(s), or what -- as these more severe outages don't seem to be hitting the other two regions?

I wondered this myself.


Title: Re: Purchase/Installation/Technical woes
Post by: Tebonas on May 16, 2012, 03:27:27 AM
Well, my technical difficulties yesterday were on the Euro servers.


Title: Re: Purchase/Installation/Technical woes
Post by: Quinton on May 16, 2012, 03:34:31 AM
So this evening from 10pm to midnight, a friend and I rolled characters on the Euro servers (I tried Barbarian, kinda fun!) and ran through lv1-10 and the skeleton king fight.  By midnight, the Americas servers were back online and we jumped into a game with Furiously and another friend of mine over there.  Rolling up an alt in one of the other regions seems like a nice contingency plan.  I didn't fine any real performance issues with playing against the Euro servers.

Also: difficulty definitely seems to ramp up in the back half of Act I, and Act II at the start feels nicely less forgiving.  Yay.


Title: Re: Purchase/Installation/Technical woes
Post by: Tebonas on May 16, 2012, 03:36:52 AM
Are there different Login servers? Because thats where I did get my errors yesterday.


Title: Re: Purchase/Installation/Technical woes
Post by: Merusk on May 16, 2012, 03:42:33 AM
Chat seems to have gone out this evening.

 What determines who and how many are on your particular gen. chat btw?

No idea, I was trying to Party Chat with Ragnaros and I kept getting errors.


Title: Re: Purchase/Installation/Technical woes
Post by: Quinton on May 16, 2012, 04:08:16 AM
Are there different Login servers? Because thats where I did get my errors yesterday.

I couldn't even connect to battlenet (first of the three login steps) on "Americas" around 10pm but "Europe" went right through the login process without a hitch.  Seems like each of the three regions has completely independent infrastructure.

EDIT: typo


Title: Re: Purchase/Installation/Technical woes
Post by: Lucas on May 16, 2012, 04:12:06 AM
Are there different Login servers? Because thats where I did get my errors yesterday.

I couldn't even connect to battlenet (first of the three login steps) on "Americas" around 10pm but "Europe" when right through the login process without a hitch.  Seems like each of the three regions has completely independent infrastructure.


Yep, should be like that (Paris Blizzard HQ for Europe). Europe login servers are under EXTREME load as well during primetime, anyway. Situation is basically the same, lots of bitching all around.


Title: Re: Purchase/Installation/Technical woes
Post by: Cyrrex on May 16, 2012, 04:31:28 AM
Is there a light at the end of the tunnel yet for either region...i.e. is it getting better?  Was thinking of picking this up tonight.


Title: Re: Purchase/Installation/Technical woes
Post by: Merusk on May 16, 2012, 05:25:31 AM
I got home at 7:00 EST and logged in.  Didn't have any Disconnects or hiccups from then until I logged-off at 11:30.


Title: Re: Purchase/Installation/Technical woes
Post by: Numtini on May 16, 2012, 06:16:55 AM
Last night I got into one of those not processing the login things and after a few minutes I just bailed out and tried again and in I went. The client doesn't like bailing out of that though.

I also spent about half an hour clearing some gunk out of the video card, it's not where it should be, but is as good as I can do until I have time to take apart the case. It's got something jammed in there good.


Title: Re: Purchase/Installation/Technical woes
Post by: Fabricated on May 16, 2012, 06:19:23 AM
I had pretty hilarious lag at points. With the teleport-punch rune and lag I was able to punch people all over the screen without actually moving. Was kinda cool.


Title: Re: Purchase/Installation/Technical woes
Post by: Paelos on May 16, 2012, 06:24:35 AM
I decided after reading the issues that taking the day off today was a bad idea.

I'm going to save my play time for tonight if it's back up and running.


Title: Re: Purchase/Installation/Technical woes
Post by: Lakov_Sanite on May 16, 2012, 06:25:40 AM
I decided after reading the issues that taking the day off today was a bad idea.

I'm going to save my play time for tonight if it's back up and running.

Bad move.  Seems all the tech problems are over and its monster slaying with clear skies.


Title: Re: Purchase/Installation/Technical woes
Post by: Paelos on May 16, 2012, 06:33:45 AM
Given the amount of crap I have to take care of today, trust me, it wasn't really worth taking the chance.


Title: Re: Purchase/Installation/Technical woes
Post by: Dren on May 16, 2012, 07:32:30 AM
I finally got on after my evening activities last night and found that the maintenance they did made the game go from unplayable to no issues.  Did they keep 20 servers offline just in case they could return them to the Big Box Server store if nobody logged in?  I imagined a comic strip with them looking all over for the issue and some guy back in the corner finds a cord that was never plugged in.

I played for several hours with no issues after that.  I only did solo.  I'll do some multi tonight, hopefully with some old friends I found out are playing through Facebook communications.  Now I get to try out the social network part of the game too.  We'll see...


Title: Re: Purchase/Installation/Technical woes
Post by: Merusk on May 16, 2012, 08:40:24 AM
Surely it's all those tens of thousands of people giving it low metacritic scores not logging in again.  "this isn't Diablo, the real Diablo successor is Torchilght!"


Title: Re: Purchase/Installation/Technical woes
Post by: Ginaz on May 16, 2012, 08:45:41 AM
Surely it's all those tens of thousands of people giving it low metacritic scores not logging in again.  "this isn't Diablo, the real Diablo successor is Torchilght!"

Fuck user scores on metacritic.  Its usually just a war between the fanboys giving the game a 10 and the "haters" giving it a 1.


Title: Re: Purchase/Installation/Technical woes
Post by: Xuri on May 16, 2012, 09:14:09 AM
Surely it's all those tens of thousands of people giving it low metacritic scores not logging in again.  "this isn't Diablo, the real Diablo successor is Torchilght!"

Fuck user scores on metacritic.  Its usually just a war between the fanboysdevelopers under fake names giving the game a 10 and the "haters" giving it a 1.
FTFY.


Title: Re: Purchase/Installation/Technical woes
Post by: Merusk on May 16, 2012, 10:22:48 AM
Surely it's all those tens of thousands of people giving it low metacritic scores not logging in again.  "this isn't Diablo, the real Diablo successor is Torchilght!"

Fuck user scores on metacritic.  Its usually just a war between the fanboys giving the game a 10 and the "haters" giving it a 1.

Well, yeah. That wasn't the joke, though.  :mob:


Title: Re: Purchase/Installation/Technical woes
Post by: MisterNoisy on May 16, 2012, 12:48:42 PM
I also spent about half an hour clearing some gunk out of the video card, it's not where it should be, but is as good as I can do until I have time to take apart the case. It's got something jammed in there good.

Get one of these (http://www.amazon.com/Metro-Vacuum-ED500-500-Watt-Electric/dp/B001J4ZOAW/ref=sr_1_1?ie=UTF8&qid=1337197606&sr=8-1) to blow the dust out - I assure you that whatever it is won't be there for long.  :)


Title: Re: Purchase/Installation/Technical woes
Post by: Numtini on May 16, 2012, 12:56:50 PM
Ooooh, that's something for my "if I have money left over this fiscal year" list at work.


Title: Re: Purchase/Installation/Technical woes
Post by: Ingmar on May 16, 2012, 12:57:33 PM
You just have to hope it doesn't blow the memory out of its sockets...


Title: Re: Purchase/Installation/Technical woes
Post by: Rasix on May 16, 2012, 12:59:11 PM
Pfft.  Just use your Dyson.  :awesome_for_real:

Not recommended, I've had the Dyson suck a decal off something from a foot away.


Title: Re: Purchase/Installation/Technical woes
Post by: Merusk on May 16, 2012, 01:16:50 PM
That's awesome and makes better sense than continually buying compressed air.  Hmm...


Title: Re: Purchase/Installation/Technical woes
Post by: Yegolev on May 16, 2012, 03:20:05 PM
Second round, I defeat the Mobile Authenticator.  Now to go play Portal 2.


Title: Re: Purchase/Installation/Technical woes
Post by: Tannhauser on May 16, 2012, 03:27:00 PM
Got on last night at 6:30 est when they said it would be back up.  Played flawlessly for 3 hours then I logged.  Pretty damn good for opening day for the most anticipated game of the year.

Back on again today, no issues so far. 

Only one yellow, from the SK.  Haven't done MP yet, I shy.  *kicks pebble*


Title: Re: Purchase/Installation/Technical woes
Post by: Xanthippe on May 16, 2012, 04:23:27 PM
Got on last night at 6:30 est when they said it would be back up.  Played flawlessly for 3 hours then I logged.  Pretty damn good for opening day for the most anticipated game of the year.

Back on again today, no issues so far. 

Only one yellow, from the SK.  Haven't done MP yet, I shy.  *kicks pebble*

Oh, I really like MP. Especially when my Witch Doctor got really hard for a bit (just before I got my big tank pet). Even playing with a monk, I died about 4 times in 15 minutes. Kept getting one hit in the desert by nasties.

More stuff drops on MP and it's quick and fun and Diablolicious.


Title: Re: Purchase/Installation/Technical woes
Post by: Lucas on May 16, 2012, 05:37:46 PM
Taken from this article on Massively:
http://massively.joystiq.com/2012/05/16/eve-talks-smack-about-diablo-iiis-login-woes/

(http://www.blogcdn.com/massively.joystiq.com/media/2012/05/eve-1337193737.jpg)

 :grin:


Title: Re: Purchase/Installation/Technical woes
Post by: Hawkbit on May 16, 2012, 05:57:08 PM
Yesterday was rage.  Entirely my own fault.

I bought through Amazon because I had gift cards.  They shipped UPS, which is the only shipper that requires signature.  So I didn't get it.  Called Amazon and bitched them out for using a shit carrier for a release day delivery, ended up refunding the damn thing through them and buying it from Blizzard directly.  I think the moment I click "buy" on the page, the servers went down.  I was just defeated by that point.

It's silly in hindsight, but between work and school I don't get a lot of time to game.  I was really looking forward to it, but the cards were against me I suppose.  Hopefully servers stay up tonight after class. 


Title: Re: Purchase/Installation/Technical woes
Post by: Merusk on May 16, 2012, 06:31:27 PM
Heh this has fucked-up ALL of Blizzard's login servers.  You can't get in to WoW either.


Title: Re: Purchase/Installation/Technical woes
Post by: Xanthippe on May 16, 2012, 06:32:58 PM
Yesterday was rage.  Entirely my own fault.

I bought through Amazon because I had gift cards.  They shipped UPS, which is the only shipper that requires signature.  So I didn't get it.  Called Amazon and bitched them out for using a shit carrier for a release day delivery, ended up refunding the damn thing through them and buying it from Blizzard directly.  I think the moment I click "buy" on the page, the servers went down.  I was just defeated by that point.

It's silly in hindsight, but between work and school I don't get a lot of time to game.  I was really looking forward to it, but the cards were against me I suppose.  Hopefully servers stay up tonight after class. 

My UPS guy didn't stick around for a signature. He just dropped it on the porch. Weird.


Title: Re: Purchase/Installation/Technical woes
Post by: Numtini on May 16, 2012, 06:35:36 PM
They never want a signature here, but we live in the sticks. Chances of anyone nicking it are pretty minimal.


Title: Re: Purchase/Installation/Technical woes
Post by: Cheddar on May 16, 2012, 06:36:18 PM
My UPS guy didn't stick around for a signature. He just dropped it on the porch. Weird.

I normally go with UPS so I do not have to sign- unlike Fed Ex.  Odd.


Title: Re: Purchase/Installation/Technical woes
Post by: Ingmar on May 16, 2012, 06:38:01 PM
The signature thing is usually a checkbox option type thing I think. Don't check it next time.  :grin:


Title: Re: Purchase/Installation/Technical woes
Post by: Paelos on May 16, 2012, 06:40:16 PM
Ugh I just got kicked out.


Title: Re: Purchase/Installation/Technical woes
Post by: Xanthippe on May 16, 2012, 06:41:29 PM
Ugh I just got kicked out.

They're updating the server, they said.


Title: Re: Purchase/Installation/Technical woes
Post by: Paelos on May 16, 2012, 06:52:06 PM
NOOOOOOOO


Title: Re: Purchase/Installation/Technical woes
Post by: Cheddar on May 16, 2012, 07:02:21 PM
NOOOOOOOO

ITS BACK UP!  RED TEAM GOOOOOOOOO