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f13.net  |  f13.net General Forums  |  General Discussion  |  Serious Business  |  Topic: Man mass-emails death threats after receiving bad tech support. 0 Members and 1 Guest are viewing this topic.
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Author Topic: Man mass-emails death threats after receiving bad tech support.  (Read 2005 times)
Train Wreck
Contributor
Posts: 796


on: March 02, 2005, 01:47:16 PM


"I will personally come up to Fornebu and kill you one by one if you don't get your finger out soon and fix this f**king problem."


Quote
Customer frustration led to death threats

A 19-year old from Mandal was so frustrated by a lack of customer support from communications giant Telenor that he finally sent in death threats to try and get a response.

The man pled guilty in Kristiansand municipal court to the charges and received a NOK 5,000 (USD 800) fine and a 21-day suspended jail sentence, NRK (Norwegian Broadcasting) reports.

The man's problems began when he contacted the former telecoms monopoly by e-mail after having Internet problems in late 2003 and early 2004. But after failing to get a reply he eventually lost his temper and began emailing threats.

"Have a f**king Merry Christmas, you can die as far as I am concerned. I am going to make hell for you, where neither (former CEO) Tormod Hermansen nor any of the other lackeys can feel safe. I will personally come up to Fornebu and kill you one by one if you don't get your finger out soon and fix this f**king problem," read some of the mail.

Telenor information chief Arve Lessum said it was rare for customers to become so angry, and regretted that they caused sufficient irritation to result in such threats.

Telenor reported the incidents to the police and said that they did not intend to accept such threats in the future.
HaemishM
Staff Emeritus
Posts: 42666

the Confederate flag underneath the stone in my class ring


WWW
Reply #1 on: March 02, 2005, 01:49:03 PM

I've felt that way when talking to Earthlink techinal support, but I never said it.

WayAbvPar
Moderator
Posts: 19270


Reply #2 on: March 02, 2005, 01:49:57 PM

I am surprised they didn't pull that quote off of a Vault MMOG thread.

When speaking of the MMOG industry, the glass may be half full, but it's full of urine. HaemishM

Always wear clean underwear because you never know when a Tory Government is going to fuck you.- Ironwood

Libertarians make fun of everyone because they can't see beyond the event horizons of their own assholes Surlyboi
Train Wreck
Contributor
Posts: 796


Reply #3 on: March 02, 2005, 01:51:20 PM

I've felt that way when talking to Earthlink techinal support, but I never said it.

Kinda messes up the outcome if you tip your hand.
Samwise
Moderator
Posts: 19324

sentient yeast infection


WWW
Reply #4 on: March 02, 2005, 01:55:45 PM

I was once on the phone with a telemarketer and asked him how to be removed from his company's junk mail list.  When he told me there was nothing I could do about it, I calmly asked for his recommendation on where to send my guys and whose kneecaps they should threaten.

He took me off the list.   :-D
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