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f13.net  |  f13.net General Forums  |  General Discussion  |  Topic: odd internet issue 0 Members and 1 Guest are viewing this topic.
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Author Topic: odd internet issue  (Read 2875 times)
brellium
Terracotta Army
Posts: 1296


on: November 27, 2012, 06:10:03 PM

Quote
Tracing route to ds-any-fp3-real.wa1.b.yahoo.com [72.30.38.140]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  192.168.0.1
 2     *       31 ms    30 ms  phnx-dsl-gw39-231.phnx.qwest.net [67.40.227.231]

  3    31 ms    30 ms    30 ms  phnx-agw1.inet.qwest.net [75.160.237.49]
  4    44 ms    43 ms    44 ms  lap-brdr-03.inet.qwest.net [67.14.22.78]
  5    44 ms    44 ms    43 ms  63.146.27.34
  6    53 ms    49 ms    49 ms  vlan80.csw3.LosAngeles1.Level3.net [4.69.144.190
]
  7    44 ms    44 ms    46 ms  ae-83-83.ebr3.LosAngeles1.Level3.net [4.69.137.4
1]
  8    67 ms    67 ms    67 ms  ae-3-3.ebr1.SanJose1.Level3.net [4.69.132.9]
  9    75 ms    74 ms    74 ms  ae-81-81.csw3.SanJose1.Level3.net [4.69.153.10]

 10    68 ms    68 ms    68 ms  ae-33-80.car3.SanJose1.Level3.net [4.69.152.133]

 11    71 ms    89 ms    68 ms  YAHOO-INC.car3.SanJose1.Level3.net [4.71.112.14]

 12    70 ms    68 ms    87 ms  ae-1-d171.msr2.sp1.yahoo.com [216.115.107.87]
 13    68 ms    70 ms    69 ms  et-18-25.fab1-1-gdc.sp2.yahoo.com [67.195.128.67
]
 14    68 ms    68 ms    68 ms  po-10.bas2-3-prd.sp2.yahoo.com [76.13.244.15]
 15    71 ms    70 ms    69 ms  ir1.fp.vip.sp2.yahoo.com [72.30.38.140]

Trace complete.
That second hop to the dsl gateway is always timing out on the first ping, which is causing some noticeable latency.  Tech support is under the impression it maybe due to the fixed ip I have.

Any thoughts?

‎"One must see in every human being only that which is worthy of praise. When this is done, one can be a friend to the whole human race. If, however, we look at people from the standpoint of their faults, then being a friend to them is a formidable task."
—‘Abdu’l-Bahá
Trippy
Administrator
Posts: 23657


Reply #1 on: November 27, 2012, 07:56:03 PM

What does it look like if you traceroute just to 67.40.227.231?

Can you ping 67.40.227.231?
brellium
Terracotta Army
Posts: 1296


Reply #2 on: November 27, 2012, 08:53:17 PM

What does it look like if you traceroute just to 67.40.227.231?

Can you ping 67.40.227.231?

pinging the gateway is fine, 30ms ping, the traceroute to it is the same 30/31ms no drop, doing a traceroute to the hop just beyond that results in the initial drop, not an issue with the network, same results behind the switch or without result same on netbook which I have right next to it, both when connected to the wan (on two different cables from the used on this machine) and also connected wirelessly. Same results on different onboard lan and third machine.  Both routers are throwing out ATM encapsulation errors (same model).

‎"One must see in every human being only that which is worthy of praise. When this is done, one can be a friend to the whole human race. If, however, we look at people from the standpoint of their faults, then being a friend to them is a formidable task."
—‘Abdu’l-Bahá
brellium
Terracotta Army
Posts: 1296


Reply #3 on: November 27, 2012, 08:59:15 PM

I did also see two separate 300+ ms pings to each of the routers on a first ping one on this machine and once on the netbook when connected to the WAN. However that's probably out of 100+ trace routes on both machines.  That drop is a bit more frequent.

‎"One must see in every human being only that which is worthy of praise. When this is done, one can be a friend to the whole human race. If, however, we look at people from the standpoint of their faults, then being a friend to them is a formidable task."
—‘Abdu’l-Bahá
brellium
Terracotta Army
Posts: 1296


Reply #4 on: November 27, 2012, 09:06:30 PM

Quote
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

tracert www.bloomberg.com

Tracing route to a1213.g.akamai.net [68.177.32.65]
over a maximum of 30 hops:

  1   374 ms     1 ms     1 ms  192.168.0.1
  2     *       30 ms    31 ms  phnx-dsl-gw39-231.phnx.qwest.net [67.40.227.231]

  3    31 ms    31 ms    31 ms  phnx-agw1.inet.qwest.net [75.160.237.49]
  4    32 ms    62 ms    32 ms  scd-edge-02.inet.qwest.net [67.14.40.58]
  5    35 ms    34 ms    34 ms  68.177.32.65

Trace complete.


‎"One must see in every human being only that which is worthy of praise. When this is done, one can be a friend to the whole human race. If, however, we look at people from the standpoint of their faults, then being a friend to them is a formidable task."
—‘Abdu’l-Bahá
brellium
Terracotta Army
Posts: 1296


Reply #5 on: November 27, 2012, 09:08:18 PM

Resolved,

Stupid routers, wirelessly on the netbook it just threw out a 600ms ping

‎"One must see in every human being only that which is worthy of praise. When this is done, one can be a friend to the whole human race. If, however, we look at people from the standpoint of their faults, then being a friend to them is a formidable task."
—‘Abdu’l-Bahá
brellium
Terracotta Army
Posts: 1296


Reply #6 on: November 27, 2012, 09:26:11 PM

Resolved,

Stupid routers, wirelessly on the netbook it just threw out a 600ms ping
How odd, I don't get that result when I ping or traceroute directly to the router. Only when I'm trying to connect to something past that gateway.

‎"One must see in every human being only that which is worthy of praise. When this is done, one can be a friend to the whole human race. If, however, we look at people from the standpoint of their faults, then being a friend to them is a formidable task."
—‘Abdu’l-Bahá
Selby
Terracotta Army
Posts: 2963


Reply #7 on: November 27, 2012, 09:29:31 PM

Had the same problem with a dying router.  Would work fine internally but try and leave and suddenly it got slow.  Even better was when it started only doing it on one or two ports and not all of them.
brellium
Terracotta Army
Posts: 1296


Reply #8 on: November 28, 2012, 04:47:17 AM

Had the same problem with a dying router.  Would work fine internally but try and leave and suddenly it got slow.  Even better was when it started only doing it on one or two ports and not all of them.
Yeah, it's very strange because it's doing it on both of them.

‎"One must see in every human being only that which is worthy of praise. When this is done, one can be a friend to the whole human race. If, however, we look at people from the standpoint of their faults, then being a friend to them is a formidable task."
—‘Abdu’l-Bahá
Chimpy
Terracotta Army
Posts: 10633


WWW
Reply #9 on: November 28, 2012, 04:54:32 AM

Are they 2-wire routers? Those things do all kinds of ridiculous shit after a while and then usually take a dirt nap.

'Reality' is the only word in the language that should always be used in quotes.
brellium
Terracotta Army
Posts: 1296


Reply #10 on: November 28, 2012, 05:10:57 AM

Are they 2-wire routers? Those things do all kinds of ridiculous shit after a while and then usually take a dirt nap.
YES

‎"One must see in every human being only that which is worthy of praise. When this is done, one can be a friend to the whole human race. If, however, we look at people from the standpoint of their faults, then being a friend to them is a formidable task."
—‘Abdu’l-Bahá
Hammond
Terracotta Army
Posts: 637


Reply #11 on: November 28, 2012, 09:12:02 AM

Yea if its a 2-wire router see if you can get a new one.  If not see if there is a firmware update.  When I was doing ISP support I saw a higher failure rate with the 2-wire modems than any other modems qwest sold / supported. 

On a side note a gap in the responses with a traceroute is not always a indication of issues.  Sometimes that just means the equipment drops that request and does not respond and that is by design. (I don't think you want to know the technical details of that...).
WayAbvPar
Moderator
Posts: 19270


Reply #12 on: November 28, 2012, 09:22:15 AM

Good timing at least- all kinds of electronics on sale this week.

When speaking of the MMOG industry, the glass may be half full, but it's full of urine. HaemishM

Always wear clean underwear because you never know when a Tory Government is going to fuck you.- Ironwood

Libertarians make fun of everyone because they can't see beyond the event horizons of their own assholes Surlyboi
Lantyssa
Terracotta Army
Posts: 20848


Reply #13 on: November 28, 2012, 01:00:29 PM

Do you get different results when using the name (DNS) versus IP?  It could be a delay in establishing a connection with your DNS.

Hahahaha!  I'm really good at this!
brellium
Terracotta Army
Posts: 1296


Reply #14 on: November 28, 2012, 03:32:09 PM

Do you get different results when using the name (DNS) versus IP?  It could be a delay in establishing a connection with your DNS.
Nope, same results with IP and DNS, if I step up the IP each jump I end up with the odd loss, packets sent after that are clean, until I ping the next jump and then the losses or high ping the router on the first ping, regardless the new one seems to be behaving.

‎"One must see in every human being only that which is worthy of praise. When this is done, one can be a friend to the whole human race. If, however, we look at people from the standpoint of their faults, then being a friend to them is a formidable task."
—‘Abdu’l-Bahá
Trippy
Administrator
Posts: 23657


Reply #15 on: November 28, 2012, 03:56:58 PM

What happens if you traceroute to f13.net?
Chimpy
Terracotta Army
Posts: 10633


WWW
Reply #16 on: November 28, 2012, 03:59:24 PM

As hammond said, missing a hop in a trace is not necessarily bad. What you are really looking for is large jumps in latency between individual hops.

And 2wire devices are all pretty much garbage.

'Reality' is the only word in the language that should always be used in quotes.
brellium
Terracotta Army
Posts: 1296


Reply #17 on: November 29, 2012, 05:25:51 AM

What happens if you traceroute to f13.net?

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

tracert f13.net

Tracing route to f13.net [208.109.87.6]
over a maximum of 30 hops:

  1   372 ms     1 ms     1 ms  192.168.0.1
  2     *       30 ms    30 ms  phnx-dsl-gw39-231.phnx.qwest.net [67.40.227.231]

  3    31 ms    30 ms    31 ms  phnx-agw1.inet.qwest.net [75.160.237.49]
  4    34 ms    33 ms    33 ms  phn-edge-06.inet.qwest.net [205.171.12.146]
  5    34 ms    34 ms    34 ms  63-234-235-102.dia.static.qwest.net [63.234.235.
102]
  6    32 ms    32 ms    32 ms  be39.trmc0215-01.ars.mgmt.phx3.gdg [184.168.0.73
]
  7    32 ms    32 ms    32 ms  be39.trmc0215-01.ars.mgmt.phx3.gdg [184.168.0.73
]
  8   104 ms    32 ms    32 ms  ip-208-109-112-6.ip.secureserver.net [208.109.11
2.6]
  9    33 ms    32 ms    32 ms  ip-208-109-87-6.ip.secureserver.net [208.109.87.
6]

Trace complete.

‎"One must see in every human being only that which is worthy of praise. When this is done, one can be a friend to the whole human race. If, however, we look at people from the standpoint of their faults, then being a friend to them is a formidable task."
—‘Abdu’l-Bahá
Hammond
Terracotta Army
Posts: 637


Reply #18 on: November 29, 2012, 03:26:45 PM

Brellium to be honest with you that traceroute looks fine.

What are you seeing wrong that they had you do this troubleshooting? You only mentioned some latency which can be caused by a 2wire modem failing. Which if you talked to qwest (who are actually now centrylink) I am suprised they didn't just replace unless you bought it and its not under warranty anymore.
brellium
Terracotta Army
Posts: 1296


Reply #19 on: November 29, 2012, 04:41:41 PM

Brellium to be honest with you that traceroute looks fine.

What are you seeing wrong that they had you do this troubleshooting? You only mentioned some latency which can be caused by a 2wire modem failing. Which if you talked to qwest (who are actually now centrylink) I am suprised they didn't just replace unless you bought it and its not under warranty anymore.
They did, this one seems to be working fine, other than this weird issue, old one was doing the same thing just recycling frequently.

‎"One must see in every human being only that which is worthy of praise. When this is done, one can be a friend to the whole human race. If, however, we look at people from the standpoint of their faults, then being a friend to them is a formidable task."
—‘Abdu’l-Bahá
Hammond
Terracotta Army
Posts: 637


Reply #20 on: November 29, 2012, 04:56:19 PM

Then I would not get to concerned. There are so many reason this could be happening that unless you are seeing a degradation of services you are just going to be chasing your tail trying to nail down what is causing it.  To bad they gave you another 2-wire and not one of the ZyXEL or Actiontec modems. I have had much better luck with them over the years. 

brellium
Terracotta Army
Posts: 1296


Reply #21 on: November 30, 2012, 12:55:00 PM

Then I would not get to concerned. There are so many reason this could be happening that unless you are seeing a degradation of services you are just going to be chasing your tail trying to nail down what is causing it.  To bad they gave you another 2-wire and not one of the ZyXEL or Actiontec modems. I have had much better luck with them over the years. 


It's a ZyXEL which is 2-Wire.

‎"One must see in every human being only that which is worthy of praise. When this is done, one can be a friend to the whole human race. If, however, we look at people from the standpoint of their faults, then being a friend to them is a formidable task."
—‘Abdu’l-Bahá
Hammond
Terracotta Army
Posts: 637


Reply #22 on: November 30, 2012, 07:33:21 PM

The 2-wire I was talking about was http://www.2wire.com/ which was bought by Pace.  http://www.pace.com/americas/contact/ 

Its a totally different company from Zyxel.  The 2wire modems I was talking about are the two on this page.  http://qwest.centurylink.com/internethelp/modem-2wire.html



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