EA's Origin

[5150]

As an aside has anyone actually worked out how to register your Bioware account (which already knows my Bioware games) and/or older EA titles (such as Battlefield 2/2142 etc in Origin?

I googled it which resulted in about 4 different 'registration form' web pages, none of which worked and you dont appear to be able to submit a ticket to EA support anymore (cant find the support form via the website, I found it by google and never got a reply - not that I've ever had a helpful reply to an EA ticket anyway)

It almost like they dont actually want people to use Origin, otherwise why make it do damn difficult to register your games!

Just plug the CD key in the application just like you would on Steam.  Should be Gear Menu -> Register My Games Redeem Product Code.

I was able to add Alice, DA:O and Awakenings, Red Alert 3, ME2, and Shank from the Steam keys.  My Sims 3 retail key also worked.  Some obvious ones might not work though, like Mass Effect 1 (or Hellgate London retail).

Well I've tried Crysis, Crysis Warhead & Rift from Steam as well as the key from my retail KOTORO and none of them will register in Origin (although the KOTORO key does product instructions to register at a specified URL).

[Yoru]

Apparently, since I created an EA Downloader account some time in the misty past, I have an Origin account already. However, it seems that EA can't even get a password-reset function right.

Trying to generate a password-reset mail from within the Origin client does nothing - no e-mail received, no code, nothing. There's about 5 different sites where you can request a password reset for an EA Account, and using these results in a 12-24 hour wait between request and receipt of the mail. Which then contains a link that doesn't work - the password reset page indicates that the link isn't valid, and prompts you to request another e-mail, triggering another 12-24 hour wait.

Tried to contact a live support monkey, but in order to get into support chat for issues with accounts/passwords, you have to be logged in. Which requires your password. 

I hope they get this shit sorted out before the new Simcity gets released.

[luckton]

So, EA must be trying to actually do this 'goodwill' thing for reals.  First was the Humble Bundle, and now they've 1-UP'd Steam: Fucking Refunds

There isn’t much recourse available if you buy a PC game that doesn’t work, has faulty servers, or that you just don’t like. EA is hoping to change that with the “Origin Great Game Guarantee Policy,” which will allow you to return certain games on its Origin service, in certain situations.

“The new Origin Great Game Guarantee works like this: You may return EA full game downloads (PC or Mac) purchased on Origin for a full refund—within 24 hours after you first launch the game, within seven days from when you purchased it, or within the first seven days after the game's release date if you pre-ordered it (whichever of these conditions happens first),” the official announcement states.

You just have to visit your order history, request a refund, answer a few questions, and that’s it. You’ll get a response within 48 hours, and the refund will come through within seven to 10 days. You’ll get the refund using whatever method you used to pay for the game, and right now this policy is only available on EA games, no third-party releases. You can get the full details from EA if you're worried about the fine print.

 

[HaemishM]

Too bad they can't refund the time I spent on Mass Effect 3.

[Segoris]

That may be the first good thing I've seen on Origin as it is truly a great policy and I hope that Steam blatently copies it. It still misses the point as to why Origin is not worth using though.

Too bad they can't refund the time I spent on Mass Effect 3.

And your time:money ratio isn't even as bad as those of us burned by pre-orders without the director's cut ending . On a side note - Even if you hate multiplayer, play ME3 multiplayer because they really did do that part right. Especially since the online strangers aren't really noticeable leaving you with pure fun.

[schild]

Wake me up when the policy is "Origin doesn't exist anymore, so you don't have to install some bullshit to play games from one ego-maniacal publisher."

[satael]

Considering that I've never actually bought a game on Origin (even though I have some that require Origin) that policy really doesn't mean anything (to me) especially since those games are usually alot cheaper elsewhere. Now if it was steam I'd actually have games I've bought from the steam store (in addition to those I've just activated on steam)

[Yegolev]

This is interesting, at least.  I forget why Origin is so awful, other than EA of course.

[Segoris]

Besides EA? The whole spyware bit that could not be opted out of was a big part of it. I still don't like their UI and profile/game management and it's even worse on their barely working website. Just today, using Firefox, Origin wouldn't load from the google paid search link at first when I was going to look at info about the refunds.