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Topic: Alienware to Customers: You're retards, give us your money. (Read 10139 times)
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Fabricated
Moderator
Posts: 8978
~Living the Dream~
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"The world is populated in the main by people who should not exist." - George Bernard Shaw
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Aenovae
Terracotta Army
Posts: 131
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Yeah, and they only charge you double what it would cost to build it yourself. What a bargain!
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Mi_Tes
Terracotta Army
Posts: 196
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Alienware can bite me! Got an Alienware last year - they charged me when I ordered it, it was well over a month until I received it (and that was with contacting customer service several times after they promised it initially within 2 weeks). Compare that to the 3 Dells I got last year where they didn't charge me until they were sent and I received them in less than a week. Yea, it is a nice pink computer, but for what I spent and the hassle, it wasn't worth it at all.
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We never do anything half-assed, with us its either full-ass or no-ass! To win is not always a victory, to lose not always a failure.
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Signe
Terracotta Army
Posts: 18942
Muse.
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You drive a pink computer?
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My Sig Image: hath rid itself of this mortal coil.
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geldonyetich
Terracotta Army
Posts: 2337
The Anne Coulter of MMO punditry
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I don't really see the big deal here. Alienware charges you double price so you have a premade and fully tweaked computer so you don't have to go through the trouble. What? You didn't know this already? It's the same reason Dell charges $3000 for a $500 processor on a $200 motherboard with a $125 hard drive and $80 video card. Alienware also charges a "gamers tax" for rich folk dumb enough to think that spending $5000 on a particular rig will magically allow it to run games better than the computer components that made it up would otherwise be capable of production. However, the "gamers tax" is evident in any piece of computer hardware with the word "Gamer" attached to it, Alienware or otherwise. The only reason to be pissed off at Alienware is the envy over their ludicrious success that assures an "Buy Alienware!" pamphlet in every big name game box you buy.
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Fabricated
Moderator
Posts: 8978
~Living the Dream~
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I don't really see the big deal here. Alienware charges you double price so you have a premade and fully tweaked computer so you don't have to go through the trouble. What? You didn't know this already? It's the same reason Dell charges $3000 for a $500 processor on a $200 motherboard with a $125 hard drive and $80 video card. Alienware also charges a "gamers tax" for rich folk dumb enough to think that spending $5000 on a particular rig will magically allow it to run games better than the computer components that made it up would otherwise be capable of production. However, the "gamers tax" is evident in any piece of computer hardware with the word "Gamer" attached to it, Alienware or otherwise. The only reason to be pissed off at Alienware is the envy over their ludicrious success that assures an "Buy Alienware!" pamphlet in every big name game box you buy. I think Alienware's approach here was mostly bullshit, and actually insulting to a majority of their buyers, since the main point they like to keep bringing up is basically "You're too stupid to make one on your own." Then there's the lying.
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"The world is populated in the main by people who should not exist." - George Bernard Shaw
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Sable Blaze
Terracotta Army
Posts: 189
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If you're buying Alienware, you ARE too stupid to be building your own. If you weren't, you wouldn't need the likes of Alienware.
P.T. Barnum lives...
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Trippy
Administrator
Posts: 23657
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I think Alienware's approach here was mostly bullshit, and actually insulting to a majority of their buyers, since the main point they like to keep bringing up is basically "You're too stupid to make one on your own."
Then there's the lying. I read through most of the items on the left side of that page and while they definitely paint a "worst case" scenario for the BiY side I didn't see anything that was an outright lie. It might be insulting to somebody who can build her own computer but then she probably wouldn't be buying from Alienware. Those pages seem targeted at a person who has never built her own computer before but was thinking about it and Alienware is trying to convince her not to go the BiY route.
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Big Gulp
Terracotta Army
Posts: 3275
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I have no problems with this, it's just capitalism in all it's glory. Those same retards who pay through the nose for an Alienware are also the same people that buy the brand spanking new video cards when they first come out allowing me to buy the same card 3 months later for around $100. I say drive on, baby. Your success doesn't hurt me one iota.
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Merusk
Terracotta Army
Posts: 27449
Badge Whore
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While I think the tone of the presentation is a little condescending, I've got to agree with the folks who don't see a problem with it. The majority here is technically-oriented geeks, so of course you're going to have a problem with it.
Saying it's stupid would be along the same lines of me mocking you all for paying $300,000k for your house when you could have done the drawings and GC work yourself for only $175 or so in material and sub work. They're providing a service for the non-technical and making a profit off of it. Wooo capatalism, scary.
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The past cannot be changed. The future is yet within your power.
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Hanzii
Terracotta Army
Posts: 729
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I think Alienware's approach here was mostly bullshit, and actually insulting to a majority of their buyers, since the main point they like to keep bringing up is basically "You're too stupid to make one on your own."
Then there's the lying. I read through most of the items on the left side of that page and while they definitely paint a "worst case" scenario for the BiY side I didn't see anything that was an outright lie. It might be insulting to somebody who can build her own computer but then she probably wouldn't be buying from Alienware. Those pages seem targeted at a person who has never built her own computer before but was thinking about it and Alienware is trying to convince her not to go the BiY route. I absolutely agree. It's not like anything they claim is untrue, they just paint a really bad worst case scenario. I have an Aurora in my kitchen which I'm reviewing. I disagree with the "First to Market" and wouldn't put any value on the "Extras" claim (who cares about t-shirts and shit). The rest is accurate (allthough I have no way of really testing the warranty-service and 24/7 support... apart from keeping the thing, which isn't going too well...). The only question is, how much is that worth to you? I'd rather spend the money on more hardware and build myself - but I'm a geek, that actually enjoy looking inside these things. Most people aren't - that's why Michael Dell is a billionaire. Alienware is Porsche to Dells Volkswagen and as long as people would like to pay a premium for flash - they're welcome to the business. Capitalism working as intended and all that.
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---------------------------------------------------------------------------- I would like to discuss this more with you, but I'm not allowed to post in Politics anymore.
Bruce
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Grelf
Guest
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Thats why I got a powerbook. :>
I only game now on my xbox, so I didn't need a PC box. And, if something comes out that I seriously want to play on the pc, I just load it up on my house rig.
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eldaec
Terracotta Army
Posts: 11844
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'Company in marketing speel describes own product as 'a good thing' and 'better than alternatives' shocker, film at eleven'.
Alienware make high spec computers for people who wouldn't know how to put them together, or for whom $500 is worth a couple of days of their time and a warranty. For some people the factors described on their webpage are probably relevant, for people who browse here, probably less so. I'm sure it pays lot of people's mortgages. Good luck to them.
What's next? Threads about soap powder adverts complaining that they suggest that brand X soap powder gives better results than whatever you use?
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"People will not assume that what they read on the internet is trustworthy or that it carries any particular assurance or accuracy" - Lord Leveson "Hyperbole is a cancer" - Lakov Sanite
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Shavnir
Terracotta Army
Posts: 330
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"There are many less-than-reputable distributors that are only interested in a quick sale rather than in your satisfaction."
They say that next to windows that look suspiciously like amazon and newegg. Newegg is a less-than-reputable distrubutor? Well it appears roughly 95% of the build it yourself crowd has just signed their clusterfuck warrant.
Bah. I regret this laptop more by the day sometimes.
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Mi_Tes
Terracotta Army
Posts: 196
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You drive a pink computer? Yep, sort of pepto pink colored. ;)
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We never do anything half-assed, with us its either full-ass or no-ass! To win is not always a victory, to lose not always a failure.
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Soukyan
Terracotta Army
Posts: 1995
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Thats why I got a powerbook. :>
Yes. Because we all know that Apple hardware isn't overpriced. ;)
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"Life is no cabaret... we're inviting you anyway." ~ Amanda Palmer"Tree, awesome, numa numa, love triangle, internal combustion engine, mountain, walk, whiskey, peace, pascagoula" ~ Lantyssa"Les vrais paradis sont les paradis qu'on a perdus." ~Marcel Proust
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Hanzii
Terracotta Army
Posts: 729
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Thats why I got a powerbook. :>
Yes. Because we all know that Apple hardware isn't overpriced. ;) Whoooosh! That's the sound of his point going over your head. Apple's the same deal. Use the same money to build your own pc and you'll get way more bang for your buck (which is mostly relevant for gaming). To some people this isn't the most important part, so they buy Apple because they do other stuff good. If I had unlimited funds, I'd love to buy an Alienware setop for myself (watercooled, because the ordinary one is noisy as fuck) and an iBook for the missus. Instead I build a powerfull rig for me, let her use the hand-me-down laptop and spend the savings on an expensive camera, which I don't know how to build myself.
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---------------------------------------------------------------------------- I would like to discuss this more with you, but I'm not allowed to post in Politics anymore.
Bruce
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Lum
Developers
Posts: 1608
Hellfire Games
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You can't build a homebrew Apple Macintosh system. Too many proprietary parts.
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Big Gulp
Terracotta Army
Posts: 3275
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and spend the savings on an expensive camera, which I don't know how to build myself. Retard. I sure as hell am not going to waste my money on a cheap Canon when I can poke a hole through a cardboard box and expose the film inside by opening a flap across the hole real quick.
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Hanzii
Terracotta Army
Posts: 729
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You can't build a homebrew Apple Macintosh system. Too many proprietary parts. No, but you can still compare most of the specs with what you can build - but those specs just isn't what Apples target demographics focus on.
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---------------------------------------------------------------------------- I would like to discuss this more with you, but I'm not allowed to post in Politics anymore.
Bruce
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Grelf
Guest
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Hanzii for teh win!!11
Main reason I got the powerbook, was I got it used from a friend, for a damn good price, and spent the rest of the disposable cash I had on other things.
Besides, it means I don't need to run a bsd box either for my pitiful coding projects.
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Big Gulp
Terracotta Army
Posts: 3275
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Given unlimited funds I'd just have a PC for gaming and a Mac for surfing, productivity, etc. Unfortunately, I don't live in the world of unlimited funds, so I have a main PC for gaming and productivity and a couple of other older boxes for stuff like doing Xvid rips and acting as a media computer for my TV.
Ah well, such is life.
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Mi_Tes
Terracotta Army
Posts: 196
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If you're buying Alienware, you ARE too stupid to be building your own. If you weren't, you wouldn't need the likes of Alienware.
P.T. Barnum lives... Yep, I was a sucker - too much money in my hands and it was THE toy I really wanted. The way I looked at it, why not indulge every once in a while (especially for something you use all the time)? I really wanted a pink computer - as irrational as it sounds, that was my main reason for getting an Alienware. Prior to buying it, I searched all over for pink cases (I had planned on building one), however, when I didn't find the case I wanted and didn't find any other companies offering pink computers, I just bought it. Now that I have had my pink computer, it isn't such a novel thing for me anymore, but once, what the hell. In another year, looking forward to reusing the case when I build my next one. ;)
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We never do anything half-assed, with us its either full-ass or no-ass! To win is not always a victory, to lose not always a failure.
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Alkiera
Terracotta Army
Posts: 1556
The best part of SWG was the easy account cancellation process.
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Aye... I just helped a friend of my with his BiY upgrade, we put the new parts in the alienware case of his old machine. They are pretty nice cases to work with.
Alkiera
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"[I could] become the world's preeminent MMO class action attorney. I could be the lawyer EVEN AMBULANCE CHASERS LAUGH AT. " --Triforcer
Welcome to the internet. You have the right to remain silent. Anything you say can and will be used as evidence against you in a character assassination on Slashdot.
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Soukyan
Terracotta Army
Posts: 1995
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Thats why I got a powerbook. :>
Yes. Because we all know that Apple hardware isn't overpriced. ;) Whoooosh! That's the sound of his point going over your head. Apple's the same deal. Use the same money to build your own pc and you'll get way more bang for your buck (which is mostly relevant for gaming). To some people this isn't the most important part, so they buy Apple because they do other stuff good. If I had unlimited funds, I'd love to buy an Alienware setop for myself (watercooled, because the ordinary one is noisy as fuck) and an iBook for the missus. Instead I build a powerfull rig for me, let her use the hand-me-down laptop and spend the savings on an expensive camera, which I don't know how to build myself. Whoosh! That's the sound of you missing my joke. Or was the wink smilie not big enough? ;) And I don't want to get into the old PC vs. Mac debate again.
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"Life is no cabaret... we're inviting you anyway." ~ Amanda Palmer"Tree, awesome, numa numa, love triangle, internal combustion engine, mountain, walk, whiskey, peace, pascagoula" ~ Lantyssa"Les vrais paradis sont les paradis qu'on a perdus." ~Marcel Proust
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Soukyan
Terracotta Army
Posts: 1995
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You can't build a homebrew Apple Macintosh system. Too many proprietary parts. With the exception of the cases, you can build a homebrew Apple system.
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"Life is no cabaret... we're inviting you anyway." ~ Amanda Palmer"Tree, awesome, numa numa, love triangle, internal combustion engine, mountain, walk, whiskey, peace, pascagoula" ~ Lantyssa"Les vrais paradis sont les paradis qu'on a perdus." ~Marcel Proust
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stray
Terracotta Army
Posts: 16818
has an iMac.
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You can't build a homebrew Apple Macintosh system. Too many proprietary parts. With the exception of the cases, you can build a homebrew Apple system. Without the Apple firmware chip, you can not run the Mac OS. Go, go, LinuxPPC.
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Soukyan
Terracotta Army
Posts: 1995
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You can't build a homebrew Apple Macintosh system. Too many proprietary parts. With the exception of the cases, you can build a homebrew Apple system. Without the Apple firmware chip, you can not run the Mac OS. Go, go, LinuxPPC. Damn shame about that. Guess I'll stick with PC. Still gonna buy my Powerbook in February though.
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"Life is no cabaret... we're inviting you anyway." ~ Amanda Palmer"Tree, awesome, numa numa, love triangle, internal combustion engine, mountain, walk, whiskey, peace, pascagoula" ~ Lantyssa"Les vrais paradis sont les paradis qu'on a perdus." ~Marcel Proust
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stray
Terracotta Army
Posts: 16818
has an iMac.
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Still gonna buy my Powerbook in February though. Just in time too. The Macworld Expo is coming up, which more often than not means a new product lineup.
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d4rkj3di
Terracotta Army
Posts: 224
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After building 5 PC's over the last 10 years, I decided to buy a pre-made box and got an Alienware Area 51 in May of 2003. I haven't had any problems with it, but I won't get another one. A couple reasons I got it was I bought into the "best gaming rig" hype, and the $2700 was being provided by my girlfriend.
Mine is bright yellow.
I'm also pricing out parts to build my next PC.
Their business model is great though. Buy cheap parts from Taiwan, slap an alien head on it, and charge 1000-1500 dollars more. That is the power of brand reputation and recognition.
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stray
Terracotta Army
Posts: 16818
has an iMac.
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After building 5 PC's over the last 10 years, I decided to buy a pre-made box and got an Alienware Area 51 in May of 2003. I haven't had any problems with it, but I won't get another one. A couple reasons I got it was I bought into the "best gaming rig" hype, and the $2700 was being provided by my girlfriend.
Mine is bright yellow. Mine is "Martian Red" heh. I had a PC back in the early 90's, but I've always been more of a Mac user (i.e. less savvy than your average PC geek). I still use Macs for just about everything else, but the Alienware machine is here for "gaming". It's OK, I guess, but I won't do it again. Getting back into the PC world helped me brush up on a few things, so I know more than enough to build my own the next time around.
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LordDax
Terracotta Army
Posts: 74
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Gotta love capitalism! :)
And don't forget one of the most important factors of owning an Alienware PC(this is actually part of their buisness mode, believe it or notl), having the ability to say to Joe User that you have an...ALIENWARE PC!
Like it was stated before. Its just like buying a car. Why does my buddies neighbor have the GT500? Because he can buy one with his X-mas bonus, and those around him can't and it runs reeeeaaaalll nice :P
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When the future doesn't appear to be the way you like it, re-invent it!
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WayAbvPar
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If you're buying Alienware, you ARE too stupid to be building your own. If you weren't, you wouldn't need the likes of Alienware.
P.T. Barnum lives... Yep, I was a sucker - too much money in my hands and it was THE toy I really wanted. The way I looked at it, why not indulge every once in a while (especially for something you use all the time)? I really wanted a pink computer - as irrational as it sounds, that was my main reason for getting an Alienware. Prior to buying it, I searched all over for pink cases (I had planned on building one), however, when I didn't find the case I wanted and didn't find any other companies offering pink computers, I just bought it. Now that I have had my pink computer, it isn't such a novel thing for me anymore, but once, what the hell. In another year, looking forward to reusing the case when I build my next one. ;) What are ya, some kind of girl? Oh, wait... If I had the disposable income, I might buy some ridiculously overpriced thing at Alienware just for the geek cred factor. Until such time, I am just as happy having the local store throw a custom system together for me for 1/4 the price.
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When speaking of the MMOG industry, the glass may be half full, but it's full of urine. HaemishM
Always wear clean underwear because you never know when a Tory Government is going to fuck you.- Ironwood
Libertarians make fun of everyone because they can't see beyond the event horizons of their own assholes Surlyboi
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BlackSky
Guest
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I really wanted a pink computer - as irrational as it sounds ColorCases.com
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Roac
Terracotta Army
Posts: 3338
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You can't build a homebrew Apple Macintosh system. Too many proprietary parts. With the exception of the cases, you can build a homebrew Apple system. Without the Apple firmware chip, you can not run the Mac OS. Go, go, LinuxPPC. If you're not running Mac OS, it's not really an Apple system. Nor can you run mainframe OSes on PCs, or vice versa. Yes, your OS instruction set has to match up. Then again, your motherboard form has to match the case form, etc. Can't slot an Intel CPU into an Athalon mobo, but that doesn't mean you can't build an Intel homebrew... Main difference between Apple and PC homebrews is the limitation of choices (and it's a BIG difference), but yes, you can build your own apple box.
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-Roac King of Ravens
"Young people who pretend to be wise to the ways of the world are mostly just cynics. Cynicism masquerades as wisdom, but it is the farthest thing from it. Because cynics don't learn anything. Because cynicism is a self-imposed blindness, a rejection of the world because we are afraid it will hurt us or disappoint us." -SC
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