I have found the best way to take the general down now Is to have a Priest and a shaman do nothing but heal the main tank who tanks the general the whole time. As soon as he gets conflaggerated (or whatever) get a shield on him and spam flash heal.
Get 10 of the other guys all ganking the highest level guard (usually a 60) while a druid(s) and a warlock chain sleep/fear. Once the first guard goes down, take out the other then get on the boss. At this point, your other priest if you have one can give the first priest a mana break.
Seems to work for us. We were able to 12 man him fine last night. Couple parts were a little hairy but was fun. Too bad my robe will never drop. Warlocks and mages are so key for CC.
"I have more qualifications than Jesus and earn more than this whole board put together. My ego is huge and my modesty non-existant." -Ironwood
Sounds like a solid way to handle it. The guards do go down rather fast in controlled fire and with just one tank keeping general busy you don't have worry about the rogues defacto getting creamed before the fight's over. We did him with 13 last night. Just had it all fall apart at the end where 1 tank, 2 rogues and somehow one of the warlocks died at the same time.