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f13.net General Forums => RIFT => Topic started by: Threash on March 31, 2011, 05:01:29 PM



Title: THIRTY free days for being hacked
Post by: Threash on March 31, 2011, 05:01:29 PM
Quote from: Trion Email
Our goal here at Trion is to deliver the highest quality games and a superior customer experience.

Recently, you had to wait through an exceptional delay during the processing of your request for support — a delay that did not and will not meet our high bar for responsiveness. For that, you have our sincere apologies.

This is not the experience that you should expect from Trion Worlds. To help make up for the delay, we have:

    * Credited your account 30 days of play time.
    * Bestowed via in-game mail, to all your current and future characters, a full set of the special RIFT pre-order bonus weapon enchant runes that you may not have had previously.

No action is required on your end. These items and days of play time have already been added to your Trion Worlds account

Geez, all i lost was 30 plat for a couple weeks.  Not that i'm about to complain.  Is this the highest time compensation a company has ever given or what?


Title: Re: THIRTY free days for being hacked
Post by: Trippy on March 31, 2011, 06:26:09 PM
FF XIV.


Title: Re: THIRTY free days for being hacked
Post by: Draegan on April 01, 2011, 09:27:14 AM
FF XIV.


 :awesome_for_real:

I've stopped paying attention, have they started charging anything at all yet?


Title: Re: THIRTY free days for being hacked
Post by: Trippy on April 01, 2011, 10:24:39 AM
Not that I'm aware of.

They may start charging after the revamp is finished and the PS3 version is released.


Title: Re: THIRTY free days for being hacked
Post by: Numtini on April 01, 2011, 10:39:29 AM
I don't know if it got mentioned, but someone in our guild is in Japan and they gave the Japanese accounts an extra 30 days in case they had more important things to do than play.