f13.net

Yesterday mornings patch managed to break the game for me to where it will not launch. Tried a couple of easy beta fixes with no joy, fired off a email to tech support. been contributing to a 10 page plus thread on tech forums regarding the problem and still Funcom has not even even acknowledged the problem. Hoping for the best with tomorrows patch but I am about ready to say " nice try Funcom but you missed again". The game has it's good points for sure but I think I will enjoy it more 6 months from now when they finish fixing some issues.

I am trying to install the game.  I have downloaded less than 40MBs in an hour and a half.  I cannot log into the forums because I am not yet registered.  Why are the stupid forums so fucking secret?  I registered for the forums but for some reason it will be at least a half hour before my log in works.

So I can't find out if the problems I'm having with the download are special to me or not.

Fucking amateur hour over there at Funcom, I swear.

Play the game fine. Forums? What forums?

I am registered and I can't access the forums. Half hour?  5 days and counting.

I'd love to play the game.  I can't.  For some unknown reason, I can't download the patch after installation.  Why would that be? I opened the ports support said to open on my firewall.  Still it doesn't work.

I have no trouble downloading other things, playing other mmos. 

Seems Funcom doesn't want my money.

It works for like 10 seconds and then I get excited thinking it's going to finally start patching, and then it stops and sits for an hour.

I don't think it's on my end.  I think for whatever reason, Funcom is broken today.

Maybe thousands of people bought the game today and they're all trying to install!

Unlikely. I bought it the day it went on sale in the whole of Europe and patched up fine.

It sits and does nothing for an hour and then downloads and then sits and does nothing...

I turned off my firewall.  I opened my ports.  What else could it be?

Could be your cable company if you are using a cable modem.

I have DSL.

Probably not that then, unless for some reason they've jumped onto the illegal BitTorrent throttling bandwagon as well.

When there's only 2 people posting about problems in a tech support thread and who knows how many in-game, it's the opposite of amateur hour.

No doubt, Xanthippe, your experience sucks.

Have you tried uninstalling, completely cleaning out any Conan related shit and reinstalling? I've her of everything from crash loops to patch loops, but I've yet to hear of this problem being continuous.

I didn't uninstall, but I did verify the files.  The install went smooth as silk.  The patching is the problem.

The patcher is sporatically connecting - like out of an hour, it will run right for about 15 seconds, and then stop again.  It seems like broken networking or something.  I've disabled my firewall, checked my internet connection, opened the correct ports on the router, rebooted everything, and still it doesn't work any better.  If it completely didn't work, that'd be one thing, but it works a little sometimes.  Just weird!

It would be so helpful if there was a tech forum to read but alas - Funcom isn't letting me read the forums for god knows what reason they must be super secret only for people who've registered accounts a week ago or something.  That whole forum thing isn't working out so well.

It's amateur hour indeed, at least from a customer service perspective.  My first email to tech support included an outline of my problem, what I've tried, and my dxdiag file.  I received back a response that was canned, that gave me some links to follow for 5 or so problems people have, and then "if this doesn't solve your problem, respond with a description of your problem and your dxdiag file."  That's just shit customer service right there.  I get a stupid meaningless canned response from tech and can't access the forums to try to solve it myself.

Hopefully, the problem will resolve itself or their tech support will contact me within a reasonable period of time with a solution.  I can't imagine what the hell the problem is, on my end, at this point.  My files aren't corrupted.  My computer is almost brand new.  My internet connection is elite.  If I had an IP to ping or traceroute, that would be nice, but that's sekret too, I guess.

I just want to play with all the kool kids.

 :tantrum:

Uninstall, clean it out, restart, reinstall.

I FIXED IT!

Now I remember why I can't stand anti-virus software.  I had turned off the firewall that PC-cillin had, and thought that the whole antivirus program was unfunctional.  However, it was still running and what's more it was totally interfering with the patching.

I hate anti-virus software, hate it hate it hate it.  I always end up removing it.  I didn't this time, and figured that I'd leave it until it caused a problem, and then forgot all about it.

I still don't take back what I said about amateur hour!  But thanks for letting me tantrum here.  (My family thanks you too, since they were spared. Well, mostly.  I don't think I taught my kids any colorful new words, anyway.  I did use and reuse the old ones many times.)

So it had nothing to do with Conan?

Not. Shocked. Shoot someone a message to get guilded.

Has anyone seen any mods or tech support people posting in the tech forums?

 here is one of the threads relating to my issue

http://forums-us.ageofconan.com/showthread.php?t=40242

on a side note it has been 48 hours now since I sent in my tech support ticket with no response other than

I got a real reply last night from a named person at tech support.  Maybe they don't know the answer to your problem and they're still working on it?  Why they haven't acknowledged that, though, is beyond me.

Good luck, I hope your problem gets resolved with the patch.

Most likely shear volume, and noise filters. I am sure there are a lot of "Someone killed me on a PvP server" petitions they have to grep through.