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f13.net General Forums => Eve Online => Topic started by: Tige on November 08, 2006, 06:19:15 PM



Title: Fek - EVE deletes accounts after 6 months.
Post by: Tige on November 08, 2006, 06:19:15 PM
Seems EVE has taken a page from SE/FFXI playbook. 

After reading through this forum I thought I'd resub to check things out and found out my account no longer exists.  I've subbed/resubbed to eve serveral times since it's release so I my toon had a significant amount of XP and prepatch stuff (including one of those calderi misslle frigs).  Each time I canceled I coulda swore the confirmation stated my account would still be there, no mention of a time limit.

Oh well, sucks to be me.  Not going to resub from scratch. 


Title: Re: Fek - EVE deletes accounts after 6 months.
Post by: Raging Turtle on November 08, 2006, 08:10:36 PM
Odd.  Try emailing them?


Title: Re: Fek - EVE deletes accounts after 6 months.
Post by: Viin on November 08, 2006, 08:32:53 PM
That is odd - I hadn't played for at least a year when I resubbed awhile ago.


Title: Re: Fek - EVE deletes accounts after 6 months.
Post by: Sparky on November 09, 2006, 07:06:27 AM
Likewise, I let my account sit inactive for about a year and everything was there for me when I came back.  I heard they delete trial accounts periodically but if they've started with subbed ones it must be a new policy.  I'd second getting in touch with support.


Title: Re: Fek - EVE deletes accounts after 6 months.
Post by: Tige on November 09, 2006, 09:39:35 AM
I'll take a shot at the email route but this is the FAQ entry I found last night when trying to resub.

http://support.eve-online.com/Pages/KB/Article.aspx?id=113

Doesn't give me the warm fuzzies about my account still being around.

 


Title: Re: Fek - EVE deletes accounts after 6 months.
Post by: MahrinSkel on November 09, 2006, 11:00:54 AM
Have you actually checked to see if your characters are still there?  I'm not sure, but you might be able to view characters from the Eve-O site even if you're not subbed.  And someone who is in game should be able to look your characters up and see if they are still in the directory.

--Dave


Title: Re: Fek - EVE deletes accounts after 6 months.
Post by: Tige on November 09, 2006, 12:40:16 PM
Don't know if it has changed or not but iirc, at release your name/pw was used for both website and game.  I can't get get logged into the website to check my account, character etc.  I've sent an email and asked if they could verify whether or not my account has been deleted.

Not sure if any info ref an unsubbed character would be availible but if any logs in soon, would appreciate a search for Tige.     


Title: Re: Fek - EVE deletes accounts after 6 months.
Post by: MahrinSkel on November 09, 2006, 12:46:31 PM
Tige, Member of Caldari Provisions for 1 year, 8 months, and 9 days.  Looks like he's still there.

--Dave


Title: Re: Fek - EVE deletes accounts after 6 months.
Post by: Morat20 on November 09, 2006, 12:50:14 PM
Don't know if it has changed or not but iirc, at release your name/pw was used for both website and game.  I can't get get logged into the website to check my account, character etc.  I've sent an email and asked if they could verify whether or not my account has been deleted.

Not sure if any info ref an unsubbed character would be availible but if any logs in soon, would appreciate a search for Tige.     

There was a security breach at some point -- I recall having to change my password. It's possible you'll need to get a reset. I'm not sure what they did to those whose password was compromised, but who weren't currently subscribed.


Title: Re: Fek - EVE deletes accounts after 6 months.
Post by: Yegolev on November 09, 2006, 12:52:48 PM
I think you might just need a password reset.


Title: Re: Fek - EVE deletes accounts after 6 months.
Post by: Tige on November 09, 2006, 12:55:35 PM
Thanks for checking MahrinSkel. 

Will see how the password reset goes.


Title: Re: Fek - EVE deletes accounts after 6 months.
Post by: Tige on November 09, 2006, 08:59:31 PM
Back in business.  Man, do I have a hangar full of crap.



Title: Re: Fek - EVE deletes accounts after 6 months.
Post by: Yegolev on November 09, 2006, 09:33:05 PM
Sorry I missed you, was AFK.