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Title: Comcast lets a customer know how they really feel about her. Post by: Shockeye on August 17, 2005, 02:23:20 PM Quote from: AP Cable company calls woman a nasty name on her bill (http://abclocal.go.com/wls/news/081705_ap_sn_comcast_nastyname.html) Woman cancels subscription August 17, 2005 — LaChania Govan wasn't sure how Comcast cable felt about the dozens of calls she made complaining about her service. Then, she received a bill with a profanity substituted into the address where her name normally would be. The 25-year-old Elgin woman says she couldn't believe what she was reading because she'd voiced her dissatisfaction without being rude. Her bill was addressed to "B---- Dog." Comcast says it's trying to get to the bottom of who made the change. Govan -- meanwhile -- says she's canceled her Comcast service despite the offer of two free months of cable. She's not the only one who's gotten such treatment. In May, Jefferoy Barnes of Maywood started getting letters from Peoples Energy that inserted a derogatory term into his name. Peoples Energy says it fired the employee responsible. Title: Re: Comcast lets a customer know how they really feel about her. Post by: Evangolis on August 17, 2005, 04:07:49 PM Comcast Chicago is throughly fucked. I finally gave up their broadband internet 'service' for dial-up, primarily because they couldn't keep a working connection after buying out my old providers. The last straw was when they gave my upstairs neighbors service by disconnecting mine, and using it to hook up theirs, and then had to send out a technician to figure out what they had done.
Title: Re: Comcast lets a customer know how they really feel about her. Post by: Strazos on August 18, 2005, 12:44:35 AM Shame....works pretty well out in NJ.
Title: Re: Comcast lets a customer know how they really feel about her. Post by: Signe on August 18, 2005, 03:25:40 AM Not in this part of New Jersey. We have outages all the time, both intarwebs and television. At least a couple times a week and, sometimes, several times a day. We've had them last up to a day and a half. I've complained a lot and they said they have specialists trying to find out what's going on in this area. They may have to start reimbursing people, though I think they should have been doing that all along. Everytime I threaten to cancel them, they offer stuff, too. Internet at 19.99 for six months was the last one. I always take the offers as I really don't want to be without service. :-)
Title: Re: Comcast lets a customer know how they really feel about her. Post by: Zephyr on August 18, 2005, 05:03:22 AM I know Comcast in Ocean County sucked ass. If given a choice between Verizon and Comcast, I would have to go with Verizon. However, I am spared that choice and love my Optimum Online. I haven't seen one outage yet in the 5 years I have had it at various locations in Central Jersey.
Title: Re: Comcast lets a customer know how they really feel about her. Post by: Samwise on August 18, 2005, 09:03:25 AM Comcast has earned my eternal enmity by sheer virtue of the tonnage of junk mail they send me every day begging me to sign up for their inferior service.
Title: Re: Comcast lets a customer know how they really feel about her. Post by: Strazos on August 18, 2005, 10:57:52 AM My service may hiccup now and then, but I usually don't get prolonged outages, for either TV or Broadband.
Verizon is much slower where I live, so I don't have much of a choice. Title: Re: Comcast lets a customer know how they really feel about her. Post by: shiznitz on August 18, 2005, 11:03:09 AM Cablevision has been incredibly reliable for me. Of course, if you can get Comcast, then Cablevision is not an option and vice versa.
Title: Re: Comcast lets a customer know how they really feel about her. Post by: MrHat on August 18, 2005, 02:07:05 PM I like comcast, even though they're really expensive.
Plus, my new place is like 3 blocks from the main building, so my ping is usually top notch. Title: Re: Comcast lets a customer know how they really feel about her. Post by: Paelos on August 18, 2005, 02:09:55 PM My internet craps out when it rains sometimes. That's usually ok though, because the crappy power craps out almost simultaneously.
Thanks again Atlanta City Council! Our infrastructure is A-#-1 Title: Re: Comcast lets a customer know how they really feel about her. Post by: Evangolis on August 18, 2005, 03:48:34 PM You might check the cable coming into the house for damage to the jacketing. Had a similar problem with mine that stemmed from that. Also had a bad plug on the connection to the main line that behaved the same way.
Title: Re: Comcast lets a customer know how they really feel about her. Post by: Yegolev on August 18, 2005, 09:05:29 PM My internet craps out when it rains sometimes. That's usually ok though, because the crappy power craps out almost simultaneously. Thanks again Atlanta City Council! Our infrastructure is A-#-1 But they are adding a fifth runway to Hartsfield! Surely basic sewer and communication are beneath that? Really, though, is Atlanta the only city where the traffic lights go to shit when it rains? Do we suck that much, or is this everyone? Title: Re: Comcast lets a customer know how they really feel about her. Post by: Paelos on August 18, 2005, 09:45:40 PM It's just us. Hell, we've been working on the roads since Sherman left.
Title: Re: Comcast lets a customer know how they really feel about her. Post by: Strazos on August 18, 2005, 11:43:34 PM And if you don't quit being retarded when it comes to elections, we might send him back. That'll teach ya.
Title: Re: Comcast lets a customer know how they really feel about her. Post by: HaemishM on August 19, 2005, 01:35:49 PM My internet craps out when it rains sometimes. That's usually ok though, because the crappy power craps out almost simultaneously. Thanks again Atlanta City Council! Our infrastructure is A-#-1 But they are adding a fifth runway to Hartsfield! Surely basic sewer and communication are beneath that? Really, though, is Atlanta the only city where the traffic lights go to shit when it rains? Do we suck that much, or is this everyone? Well, the fucking airport goes to shit whenever a drop of rain hits the tarmac (and thus causing air congestion everywhere in the South), so why not the traffic lights? Title: Re: Comcast lets a customer know how they really feel about her. Post by: Paelos on August 19, 2005, 06:37:31 PM My internet craps out when it rains sometimes. That's usually ok though, because the crappy power craps out almost simultaneously. Thanks again Atlanta City Council! Our infrastructure is A-#-1 But they are adding a fifth runway to Hartsfield! Surely basic sewer and communication are beneath that? Really, though, is Atlanta the only city where the traffic lights go to shit when it rains? Do we suck that much, or is this everyone? Well, the fucking airport goes to shit whenever a drop of rain hits the tarmac (and thus causing air congestion everywhere in the South), so why not the traffic lights? You should see what happens when it ices or snows an inch. Yeah an inch. The place goes batshit insane, everything closes, and mass hysteria sets in. And of course the local news reacts like a nuclear bomb just dropped on the city. "Professor, not knowing exactly what's going on, would you say it's time too...crack open each other's skulls and feast on the goo inside?" "Mmm, yes I would, Kent." Title: Re: Comcast lets a customer know how they really feel about her. Post by: Strazos on August 19, 2005, 07:14:24 PM Oddly enough, people in NJ get retarded if snow starts to lay on the roads.
As if people here drove badly enough in good weather.... Title: Re: Comcast lets a customer know how they really feel about her. Post by: Yegolev on August 20, 2005, 12:41:17 AM And if you don't quit being retarded when it comes to elections, we might send him back. That'll teach ya. Half the city is a construction site, so... good luck with that. We just got an IKEA, though, so leave that alone until I can get that table I want. Seriously, I do get to "use my discretion" when it snows a few inches to decide whether or not I come to work. Wacky, considering the megacorp I work for. Title: Re: Comcast lets a customer know how they really feel about her. Post by: Strazos on August 20, 2005, 03:03:19 AM I'm always hesitant to go to class when it starts snowing, because I know in NJ it can get nasty without warning.
Snow + Mustang = Suicidal Super Fun Time, NOOOOOO. Title: Re: Comcast lets a customer know how they really feel about her. Post by: Paelos on August 20, 2005, 10:50:28 AM And if you don't quit being retarded when it comes to elections, we might send him back. That'll teach ya. Half the city is a construction site, so... good luck with that. We just got an IKEA, though, so leave that alone until I can get that table I want. Seriously, I do get to "use my discretion" when it snows a few inches to decide whether or not I come to work. Wacky, considering the megacorp I work for. Same thing for me when I worked in an office. What kind of bullshit is that? It's like saying, well, we're not going to tell you anything so you get to roll the dice as being the only one who didn't show up in the office, or the moron who showed up while everyone else is sipping cider. What if airports did this? Well, its raining so your flight may not take off, but we'll leave it to the pilot's discretion? That's crap. Title: Re: Comcast lets a customer know how they really feel about her. Post by: Yegolev on August 20, 2005, 02:01:53 PM It is really "we want to keep making a shitton of money, but we don't want your family to sue us if you die driving into the office amid a swarm of shit-driving jackholes". I can telecommute just fine and I am exempt, so it doesn't matter to me. I get paid the same and might have to work anyway.
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