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Title: Man mass-emails death threats after receiving bad tech support. Post by: Train Wreck on March 02, 2005, 01:47:16 PM "I will personally come up to Fornebu and kill you one by one if you don't get your finger out soon and fix this f**king problem." (http://www.aftenposten.no/english/local/article983910.ece) Quote Customer frustration led to death threats A 19-year old from Mandal was so frustrated by a lack of customer support from communications giant Telenor that he finally sent in death threats to try and get a response. The man pled guilty in Kristiansand municipal court to the charges and received a NOK 5,000 (USD 800) fine and a 21-day suspended jail sentence, NRK (Norwegian Broadcasting) reports. The man's problems began when he contacted the former telecoms monopoly by e-mail after having Internet problems in late 2003 and early 2004. But after failing to get a reply he eventually lost his temper and began emailing threats. "Have a f**king Merry Christmas, you can die as far as I am concerned. I am going to make hell for you, where neither (former CEO) Tormod Hermansen nor any of the other lackeys can feel safe. I will personally come up to Fornebu and kill you one by one if you don't get your finger out soon and fix this f**king problem," read some of the mail. Telenor information chief Arve Lessum said it was rare for customers to become so angry, and regretted that they caused sufficient irritation to result in such threats. Telenor reported the incidents to the police and said that they did not intend to accept such threats in the future. Title: Re: Man mass-emails death threats after receiving bad tech support. Post by: HaemishM on March 02, 2005, 01:49:03 PM I've felt that way when talking to Earthlink techinal support, but I never said it.
Title: Re: Man mass-emails death threats after receiving bad tech support. Post by: WayAbvPar on March 02, 2005, 01:49:57 PM I am surprised they didn't pull that quote off of a Vault MMOG thread.
Title: Re: Man mass-emails death threats after receiving bad tech support. Post by: Train Wreck on March 02, 2005, 01:51:20 PM I've felt that way when talking to Earthlink techinal support, but I never said it. Kinda messes up the outcome if you tip your hand. Title: Re: Man mass-emails death threats after receiving bad tech support. Post by: Samwise on March 02, 2005, 01:55:45 PM I was once on the phone with a telemarketer and asked him how to be removed from his company's junk mail list. When he told me there was nothing I could do about it, I calmly asked for his recommendation on where to send my guys and whose kneecaps they should threaten.
He took me off the list. :-D |