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f13.net General Forums => Eve Online => Topic started by: Thrawn on June 14, 2010, 07:09:30 AM



Title: E-mail from CCP - Please come back?
Post by: Thrawn on June 14, 2010, 07:09:30 AM
Got this in my e-mail today (guessing some others did as well?) -


I guess it's mostly a pretty standard e-mail asking for people to re-sub.  But if the line about a senior GM reading any replies is true, I'm tempted to take the time to write up a decent reply detailing some major current (and past) issues.  Might even see if I could get my caps moved to safer station somewhere if I ever do decide to come back.  :awesome_for_real: Any suggestions on good topics to touch on?

Obviously it's also possible it will never be looked at, but I think I'm going to end up being home today anyways so it would be something to do.


Title: Re: E-mail from CCP - Please come back?
Post by: Simond on June 14, 2010, 11:21:55 AM
"Have you fixed the lag yet?"  :awesome_for_real:


Title: Re: E-mail from CCP - Please come back?
Post by: Thrawn on June 14, 2010, 11:41:29 AM
"Have you fixed the lag yet?"  :awesome_for_real:


Heh, not a bad idea.  Just say I'll resub every account and I own and tell everyone I know to resub if they can promise me that the game has no lag even if it's 2,000 people on grid in a fight.  Bet I wouldn't get any response.


Title: Re: E-mail from CCP - Please come back?
Post by: Comstar on June 14, 2010, 01:25:16 PM
I resubbed my main, but didn't get such an email for my alt. Guess I should have waited.

I hope you can send a multi-page analysis of where Dominion stuffed it all up, and why Tyrannis is not very interesting by itself. 


Title: Re: E-mail from CCP - Please come back?
Post by: Phildo on June 14, 2010, 01:42:29 PM
How would someone who didn't even play much during Dominion be able to offer up decent analysis on Tyrannis?  Resub first, then send them a litany of complaints when you unsub again in two months.


Title: Re: E-mail from CCP - Please come back?
Post by: Pezzle on June 14, 2010, 03:20:45 PM
It does not say Senior GM, it says Senior member of our customer service team.


Title: Re: E-mail from CCP - Please come back?
Post by: ajax34i on June 14, 2010, 05:39:18 PM
Honestly, it would be a relatively long email, and even if the "senior CS member" reads it, there's no guarantee that he/she will be able to communicate it up the ladder so it gets to the devs.

BTW, the General Discussion board was full of blue CS rep and forum mod responses to various threads and questions today.  A lot of them were "we're sorry you feel that way" or "your input is valued" type posts.  I'm guessing it must be some sort of initiative to manage the playerbase opinion about the game.


Title: Re: E-mail from CCP - Please come back?
Post by: Gets on June 15, 2010, 04:22:32 AM
I got this e-mail at the end of last month and thought, gee, where to start?

But I did a long survey a number of months prior where I could systematically give them grief with checkboxes, polls and other fields to fill. I believe there was a PLEX you could win, but didn't expect that to happen after such a litany of nerdrage.


Title: Re: E-mail from CCP - Please come back?
Post by: Sparky on June 15, 2010, 05:39:07 AM
Didn't get a mail on either of my unsubbed accounts, they must have given up on me :heartbreak:

"Fix lag back to pre-Dominion levels and I'll consider it" would work.


Title: Re: E-mail from CCP - Please come back?
Post by: Thrawn on June 17, 2010, 06:32:16 AM
Did send a reply, nothing huge.  Just a few paragraphs about lag in large fleet battles and other long running issues.  Did get a reply today but it's just -

Quote
Hello, GM Yuggoth here.
 
We would be more than happy to give you some gametime to check out Tyrannis and Planetary Interaction. What account would you like me to activate for you?
 
Best regards,
GM Yuggoth
The EVE Online Customer Support Team


Title: Re: E-mail from CCP - Please come back?
Post by: tgr on June 17, 2010, 06:37:07 AM
If I had sent a response with mentions of lag in large fleet battles etc, and I got what I can only judge to be a canned response, chances are I would've responded with "did you guys even look at what I wrote? Nothing in planetary interaction has any bearing on lag, and nothing I've read indicates that anything at all has been done with lag since I unsubbed."


Title: Re: E-mail from CCP - Please come back?
Post by: ajax34i on June 17, 2010, 07:21:18 AM
I bet you that if you reply "No thanks, I can read forums to figure out what Tyrannis and PI are all about." they'll reactivate all your accounts for 5 days anyway, and send you emails saying so.


Title: Re: E-mail from CCP - Please come back?
Post by: Gets on June 17, 2010, 07:27:08 AM
Then you can reply back saying "Thanks. I was meaning to find a way to sell my accounts on eBay."


Title: Re: E-mail from CCP - Please come back?
Post by: tgr on June 17, 2010, 07:27:52 AM
Which would mean they'd still win, because someone would end up paying for those subscriptions. :grin:


Title: Re: E-mail from CCP - Please come back?
Post by: Gets on June 17, 2010, 07:34:57 AM
Curses! Foiled again!

Damn you C-C-PEEEEEEEE!!!


Title: Re: E-mail from CCP - Please come back?
Post by: Thrawn on June 30, 2010, 06:25:12 PM
5 free day sub, couldn't resist the post -



Whoo hoo for open space!


Title: Re: E-mail from CCP - Please come back?
Post by: Endie on July 01, 2010, 03:46:13 AM
6048 by 1080?  Is that two startlingly wide screens dual-headed?

Also did you get your carrier moved out by CCP via petition?


Title: Re: E-mail from CCP - Please come back?
Post by: Thrawn on July 01, 2010, 06:49:12 AM
6048 by 1080?  Is that two startlingly wide screens dual-headed?

Also did you get your carrier moved out by CCP via petition?

Three widescreens running in Eyefinity.

I moved my carrier and dread to 319 before I unsubbed, I got most of my major assets moved out.  I thought 319 might be busy and difficult to jump out of but after logging in last night it seems I was wrong from the lack of people in local before I cloned jumped out.


Title: Re: E-mail from CCP - Please come back?
Post by: Gets on July 01, 2010, 07:32:23 AM
(http://www.g4g.it/phpnews/images/Eve_online_ads_01.jpg)

-insert donge humor here-


Title: Re: E-mail from CCP - Please come back?
Post by: Sir T on July 01, 2010, 09:13:00 AM
Are they recycling that ad?  :ye_gods:


Title: Re: E-mail from CCP - Please come back?
Post by: apocrypha on July 01, 2010, 10:06:31 AM
You'd think if they were using it AGAIN they could get around to cleaning up the fucking compression artifacts.


Title: Re: E-mail from CCP - Please come back?
Post by: Slayerik on July 01, 2010, 11:09:27 AM
thrawn you owe me a bil

You gonna join us again? Im actually logging in when I can again!


Title: Re: E-mail from CCP - Please come back?
Post by: Kageru on July 02, 2010, 04:33:59 AM

I blame this forum for making me curious enough to try this game (the other half being the steam sales).

I must say the new 2560x1440 monitor came at the right time.... Eve just has so many different menus it wants to pop up. And that "welcome" screen is just wrong. A help screen should be something I summon with a keypress, not something that slides down and blocks the page while I'm getting shot at. The free skillbooks and ships from the tutorials are nice though.

"Kireiina" in game in case that helps minimize the "and who the fuck are you?" my first comment earnt :)


Title: Re: E-mail from CCP - Please come back?
Post by: Phildo on July 02, 2010, 06:11:10 AM
I meant "who the fuck are you" in the nicest way possible, I swear!


Title: Re: E-mail from CCP - Please come back?
Post by: Slayerik on July 02, 2010, 07:28:08 AM
Are you one of the "Work for your money!" types or will you take my standard donation?


Title: Re: E-mail from CCP - Please come back?
Post by: Kageru on July 02, 2010, 07:51:30 AM

I'd never want to spoil the superb, varied and story driven PvE experience that Eve.....

.... sorry, wrong game. Not stressed. Main thing I wanted was a channel to ask questions and listen to chat while exploring.