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f13.net General Forums => Warhammer Online => Topic started by: Just Testing on November 14, 2008, 06:15:40 PM



Title: EU Subscription Warning
Post by: Just Testing on November 14, 2008, 06:15:40 PM
GOA has made an adjustment to their account management.

If you have just recently canceled and still have an open subscription, or you had subscribed, but without selecting a 'renewal', GOA just opted you back in for an 'automatic' renewal.
You must go back and re-cancel if you do not want to pay.

Quite a tremendous business model.  :ye_gods:


Edit for clarity


Title: Re: EU Subscription Warning
Post by: Fordel on November 14, 2008, 06:52:34 PM
That's one way to increase sub numbers  :awesome_for_real:


Title: Re: EU Subscription Warning
Post by: Arthur_Parker on November 15, 2008, 02:43:11 AM
When I subscribed past the free month, I picked the one off payment option, I made a point of avoiding the automatic renewal.  A few days ago I checked and my sub was set to expire on 25/11/2008, to see what would happen I clicked the "suspend subscription" option and it told me my subscription would automatically end on 25/11/2008, so basically that did nothing.

Just logged in to my account and it is now set to automatic renewal, if I hadn't seen this thread I would have been billed for another month even though I twice made efforts to make sure that wouldn't happen.




Title: Re: EU Subscription Warning
Post by: eldaec on November 16, 2008, 09:55:56 AM
I'm not convinced this is in any way legal.

Someone who cares ought to tell VISA.