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f13.net  |  f13.net General Forums  |  General Discussion  |  Topic: Riddle me this: difficulty connecting to my web space 0 Members and 1 Guest are viewing this topic.
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Author Topic: Riddle me this: difficulty connecting to my web space  (Read 3853 times)
Stormwaltz
Terracotta Army
Posts: 2918


on: August 31, 2008, 05:21:55 PM

---
« Last Edit: November 03, 2015, 01:24:19 PM by Stormwaltz »

Nothing in this post represents the views of my current or previous employers.

"Isn't that just like an elf? Brings a spell to a gun fight."

"Sci-Fi writers don't invent the future, they market it."
- Henry Cobb
Miasma
Terracotta Army
Posts: 5283

Stopgap Measure


Reply #1 on: August 31, 2008, 08:21:04 PM

I can see the site from where I am, if I use ftp: it gives me a login prompt which rejects a blank guest password.  Ping says the ip is 66.113.130.225, maybe try using ftp://66.113.130.225 to get around possible dns issues?  Oddly enough that still creates a prompt but if I try to view the site with the raw IP your hosting company doesn't let me.
Stormwaltz
Terracotta Army
Posts: 2918


Reply #2 on: August 31, 2008, 08:52:56 PM

In FF3, I get, "The server at 66.113.130.225 is taking too long to respond."

In IE7 I get an "Internet Explorer cannot download from" message, presumably because there's nothing at the root to download.

I've heard from other people who can see the page as well, which forces me to conclude it's my computer or my ISP, though I can't tell which. I'm guessing its my machine, but the symptoms are bizarre.

Nothing in this post represents the views of my current or previous employers.

"Isn't that just like an elf? Brings a spell to a gun fight."

"Sci-Fi writers don't invent the future, they market it."
- Henry Cobb
taolurker
Terracotta Army
Posts: 1460


Reply #3 on: August 31, 2008, 08:53:27 PM

I am thinking the Nameserver listed in your hosting information is either incorrect, or the domain host is changing something with that particular server. The WhoIs of your site shows:

Quote
Name Server:NS.SITEPROTECT.COM
Name Server:NS2.SITEPROTECT.COM

Not only am I unable to load that domain, siteprotect.com, but the DNS information showing on the WHOIS for that is:

Quote
Name Server: A.DNS.SITEPROTECT.COM
Name Server: B.DNS.SITEPROTECT.COM

So one of them is possibly wrong. With the actual Sitprotect website not showing, it could be that.

Your host seems to be domainpeople.com, and their DNS information is:

Quote
Name Server: NS1.DOMAINPEOPLE.COM
Name Server: NS2.DOMAINPEOPLE.COM

I'd call them and tell them that your DNS entries are not correct, which is causing people to not reach the site.


I used to write for extinct gaming sites
details available here (unused blog about page)
Strazos
Greetings from the Slave Coast
Posts: 15542

The World's Worst Game: Curry or Covid


Reply #4 on: August 31, 2008, 09:05:55 PM

As of posting I could get to it.

Out of curiosity, how much of the "tech" and such of your new project was..."borrowed" from your work on Mass Effect? Was just poking around in your glossary for 5 minutes...

Fear the Backstab!
"Plato said the virtuous man is at all times ready for a grammar snake attack." - we are lesion
"Hell is other people." -Sartre
Stormwaltz
Terracotta Army
Posts: 2918


Reply #5 on: August 31, 2008, 09:11:08 PM

My host is actually hostway.com, hopefully that's not part of the problem...

Out of curiosity, how much of the "tech" and such of your new project was..."borrowed" from your work on Mass Effect?

Sadly, it's not a "new" project - it's an old one that's been abandoned a couple of times. Everything in that glossary dates back to at least 2002. It would be more accurate to say that I was able to re-use portions of the research I did for Witchlight in Mass Effect.

Nothing in this post represents the views of my current or previous employers.

"Isn't that just like an elf? Brings a spell to a gun fight."

"Sci-Fi writers don't invent the future, they market it."
- Henry Cobb
Strazos
Greetings from the Slave Coast
Posts: 15542

The World's Worst Game: Curry or Covid


Reply #6 on: August 31, 2008, 09:13:41 PM

Ah ok, now the similarities in the terminology and writing style make a lot more sense. Oh ho ho ho. Reallllly?

Fear the Backstab!
"Plato said the virtuous man is at all times ready for a grammar snake attack." - we are lesion
"Hell is other people." -Sartre
taolurker
Terracotta Army
Posts: 1460


Reply #7 on: August 31, 2008, 09:28:38 PM

My host is actually hostway.com, hopefully that's not part of the problem...


This is certainly part of the problem. I would try and get in contact with the hosting company you send money to, and tell them they need to fix the name server information, because it won't resolve properly because of it.

Their whois:
Quote
Name Server: A.DNS.HOSTWAY.NET
Name Server: B.DNS.HOSTWAY.NET

It's showing your hosting with the domain was Last Updated On:19-Oct-2007 20:28:16 ? Is that right?

Definitely the host needs to correct that.



I used to write for extinct gaming sites
details available here (unused blog about page)
Trippy
Administrator
Posts: 23622


Reply #8 on: August 31, 2008, 09:31:20 PM

It's easier to check this stuff if you have a Unix box at home but this is what you should do.

In a command shell type:

telnet 66.113.130.225 80

You might end up with a blank window and you might not be able to see what you are typing but that's okay (one of the reasons why using a Unix box is better).

Type:

Code:
GET / HTTP/1.0

Hit return/enter twice. Capitalization is important.

If your "raw" connection to the server is working from your home machine you'll see some HTML come spewing out. If other apps like Firefox aren't working there's something about their configuration (e.g. maybe it's setup using a proxy for some reason) or your network security/firewall that's messing things up.

If telnet doesn't work but IE still works you need to check your network security/firewall as well to see if telnet is being blocked from making an outside connection.
tar
Terracotta Army
Posts: 257


Reply #9 on: September 01, 2008, 03:47:22 AM

Given that IE works and FF doesn't I'd guess that maybe your ISP is using a proxy. Try using a proxy detector web site from IE, something like http://www.blockstatus.com/ip-proxy-detector
Phildo
Contributor
Posts: 5872


Reply #10 on: September 01, 2008, 11:55:06 AM

Try running a treacert on the server and see where it fails?
Stormwaltz
Terracotta Army
Posts: 2918


Reply #11 on: September 01, 2008, 01:18:07 PM

---
« Last Edit: November 03, 2015, 01:24:45 PM by Stormwaltz »

Nothing in this post represents the views of my current or previous employers.

"Isn't that just like an elf? Brings a spell to a gun fight."

"Sci-Fi writers don't invent the future, they market it."
- Henry Cobb
Trippy
Administrator
Posts: 23622


Reply #12 on: September 01, 2008, 02:02:13 PM

Okay, checked the easy stuff first.

Vista doesn't have telnet installed... I'll have to see if its on the disc.

According to that site, no proxy.

Traceroute crapped out at lfw109.siteprotect.com [66.113.128.96]
traceroute (tracert) and ping both aren't useful cause there could be a router along the way that's blocking ICMP packets.

Edit: if you can't find telnet you can try something like Putty. I prefer to use the barebones telnet client for this sort of thing since it's easy to diagnose problems with telnet itself. With something like Putty there are a bazillion configuration options so if you can't connect with Putty you then have to diagnose if it's a Putty settings problem or actually a problem with your connection.
« Last Edit: September 01, 2008, 02:31:08 PM by Trippy »
Hammond
Terracotta Army
Posts: 637


Reply #13 on: September 01, 2008, 02:31:55 PM

Telnet is installed just not enabled in Vista.

How to turn on telnet.

1. Click the Start Orb
2. Click Control Panel
3. Select Programs
4. Select Turn Windows Features on or off
5. May need to confirm the UAC
6. Wait...
7. Click the checkboxes beside the telnet client.

Also rather than using telnet try doing the following from command line window.

ftp 66.113.130.225

It should respond with a

Connected to 66.113.130.225.
220 ProFTPD 1.2.10 Server ready.
User (66.113.130.225:(none)):

If it just sits there before it times out I suspect you have a firewall / security issue like Trippy was saying.

Okay, checked the easy stuff first.

Vista doesn't have telnet installed... I'll have to see if its on the disc.

Stormwaltz
Terracotta Army
Posts: 2918


Reply #14 on: September 01, 2008, 04:05:05 PM

---
« Last Edit: November 03, 2015, 01:24:54 PM by Stormwaltz »

Nothing in this post represents the views of my current or previous employers.

"Isn't that just like an elf? Brings a spell to a gun fight."

"Sci-Fi writers don't invent the future, they market it."
- Henry Cobb
Trippy
Administrator
Posts: 23622


Reply #15 on: September 01, 2008, 04:08:22 PM

What happens if you turn the firewall off? Can you telnet if you reboot in Safe Mode with networking enabled?
Stormwaltz
Terracotta Army
Posts: 2918


Reply #16 on: September 01, 2008, 04:11:18 PM

Windows firewall - tried that after my initial post, see above.

Also tried turning off Tea Timer with no result. I know how to boot in safe mode, but not how to do it with networking enabled. Unless it does that by default?

Nothing in this post represents the views of my current or previous employers.

"Isn't that just like an elf? Brings a spell to a gun fight."

"Sci-Fi writers don't invent the future, they market it."
- Henry Cobb
Stormwaltz
Terracotta Army
Posts: 2918


Reply #17 on: September 01, 2008, 04:42:03 PM

---
« Last Edit: November 03, 2015, 01:25:10 PM by Stormwaltz »

Nothing in this post represents the views of my current or previous employers.

"Isn't that just like an elf? Brings a spell to a gun fight."

"Sci-Fi writers don't invent the future, they market it."
- Henry Cobb
schild
Administrator
Posts: 60345


WWW
Reply #18 on: September 01, 2008, 04:46:55 PM

Honestly, this kind of trouble lasting more than a day, new host. Bam. Out. Fuck things like that.
Stormwaltz
Terracotta Army
Posts: 2918


Reply #19 on: September 01, 2008, 04:49:31 PM

Honestly, this kind of trouble lasting more than a day, new host. Bam. Out. Fuck things like that.

This is the first serious problem I've had since 2002, and I can't even be sure its them at this point.

Nothing in this post represents the views of my current or previous employers.

"Isn't that just like an elf? Brings a spell to a gun fight."

"Sci-Fi writers don't invent the future, they market it."
- Henry Cobb
Stormwaltz
Terracotta Army
Posts: 2918


Reply #20 on: September 01, 2008, 06:25:04 PM

---
« Last Edit: November 03, 2015, 01:25:27 PM by Stormwaltz »

Nothing in this post represents the views of my current or previous employers.

"Isn't that just like an elf? Brings a spell to a gun fight."

"Sci-Fi writers don't invent the future, they market it."
- Henry Cobb
schild
Administrator
Posts: 60345


WWW
Reply #21 on: September 01, 2008, 06:39:53 PM

I'm gonna go out on a limb here, but uhmmm, it's broken. Or rather, the router is broken, not the cable modem. If it's a linksys, go to the control panel and reset everything to the default. Check using DHCP if you can still connect. If not, assign IPs to each PC.
Trippy
Administrator
Posts: 23622


Reply #22 on: September 01, 2008, 07:57:17 PM

Very odd that the router can somehow distinguish between browsers that are using the same port. Could try flashing it with some different firmware.
Phildo
Contributor
Posts: 5872


Reply #23 on: September 01, 2008, 11:19:05 PM

Maybe he just has some garbage that comes standard in the new firefox that's causing trouble with his router?
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